Freshworks

Freshworks

Director - Global Talent Management

San Mateo, CA, United States · Director

Sponsorship not specified$200k-$247kDetected 36 days ago
Performance ManagementLeadershipCommunicationPublic Speaking

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
  • Software is a choice that can make or break a business.
  • Business software has become a blocker instead of ways to get work done.

Responsibilities

  • Lead a meaningful transformation of how Freshworks approaches performance management - moving from a process-heavy, subjective model to a streamlined, AI-assisted approach that is easier for managers, more consistent in its outputs, and more tightly connected to business outcomes.
  • Design and own the end-to-end performance system: the methodology, the tools, the calibration approach, and the employee and manager experience.
  • Build and maintain executive alignment. This work is visible to senior leadership, and you will present, defend, and iterate on it in real time.
  • Lead the change management and enablement strategy for the performance transformation - developing communications, training, and leader readiness plans that drive understanding and adoption across the organization.
  • Own our employee listening strategy and programs, including our continuous listening platform, pulse approach, and how we translate signals into leadership action.
  • Drive the shift from periodic survey cycles to an always-on listening culture - designing and executing the change management strategy that moves leaders from passive recipients of survey results to active owners of the employee feedback loop.
  • Build leader-facing tools, frameworks, and communications that make listening data accessible and useful, not just reportable.
  • Own the change management and enablement strategy across both performance and listening - from how we communicate program shifts to how we build leader capability and drive adoption at scale.
  • The goal is not compliance with new programs; it is durable behavior change that builds a culture of high performance and an employee experience people can feel.
  • Apply behavioral science principles to the design of change interventions - using what we know about habit formation, social norms, loss aversion, and motivation to design programs that shift behavior, not just awareness.

Compensation

  • The annual base salary range for this position is $199,750 - $246,750.

Benefits

  • Coordinate across HR, Total Rewards, HR Technology, and business partners to deliver an integrated solution that actually works in practice.
  • Track program health, participation trends, and sentiment over time; surface risks and opportunities and bring forward clear recommendations.
  • This group will be responsible for maturing how we aggregate and interpret employee signals, and for delivering a regular, centralized view of organizational health to senior leadership.

Company info

  • At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
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