Toshiba Global Commerce Solutions - External

Field Service Technician

Atlanta, GA · Contract

Sponsorship not specifiedDetected 20 hours ago

HRISCustomer SupportResearchCommunicationProblem SolvingOrganizational Skills

About the role

The Field Service Technician is responsible for working independently and maintaining retail store technologies and computer systems and peripherals, within retail store and commercial business environments.
The services include some or all the following:
whole product and/or component exchange and on-premises basic product & store equipment problem diagnosis, adjustment and/or repair.

Operates in assigned territory and performs repairs and services on products.
Perform other related duties as assigned
Demonstrates general knowledge and experience in wall-to-wall IT service and support

An individual may be required to perform twisting activities, dependent on the type of position he need to place himself in while performing his/her job duties
Regular air travel may be required
Must be able to travel 100% of the time, domestic and/or air travel.
The individual must be able to recognize and understand the functional and operational use of IT signal and power cables as well as low voltage wiring systems and to perform diagnosis and repair thereof
The Field Service Technician is accountable for customer satisfaction, metrics attainment and operational activities as required for the services provided.

High School Diploma with 4+ years of related experience, IT/Technical degree or certificate preferred
Must possess the ability to follow written or spoken directions and to provide information in a clear and concise manner
Good Customer Service skills are essential
Ability to multitask, prioritize assignments and work independently
Self-motivated and strong work ethic
Ensures that solutions to today's problems do not become tomorrow's
Maintain a professional demeanor, dress, and behavior

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.
Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?
These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Develops skills in maintaining good working relations with customers and peers

Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigat
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

This listing is sourced directly from Toshiba Global Commerce Solutions - External's careers page and normalized into a canonical job model.