Waystar
Senior SRE / DevOps Engineer
Louisville, KY · Senior
Sponsorship not specifiedDetected 20 days ago
PythonJavaGoRubyBashGitNoSQLAWSGCPAzureCloud PlatformsDockerKubernetesTerraformAnsibleCI/CDGitHub ActionsJenkinsLinuxPrometheusGrafanaDatadogDevOpsSite Reliability Engineering
About the role
- ABOUT THIS POSITION Operates company's complex high traffic, business critical internet site communications and/or network-based (cloud) product systems.
- Provides training and assists with proposal writing.
- Conducts project planning, cost analysis and vendor comparisons and works on project implementation.
Responsibilities
- Design, implement, and maintain automation for infrastructure provisioning, configuration management, and application deployments across various environments (on-premise and cloud).
- Lead the investigation and resolution of complex production incidents, perform root cause analysis, and implement preventative measures to minimize future occurrences.
- Collaborate with development teams to ensure software is designed for reliability, scalability, and operational efficiency, participating in architectural reviews and providing expert guidance.
- Develop and maintain robust incident response procedures, runbooks, and disaster recovery plans.
- Participate in an on-call rotation to provide 24/7 support for critical production systems.
- Evaluate and implement new technologies and solutions to enhance system reliability and operational efficiency.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 5+ years of experience in a Site Reliability Engineering, DevOps, or highly related infrastructure engineering role.
- Strong proficiency in at least one scripting/programming language (e.g., Python, Go, Java, Ruby, Bash).
- Extensive experience with cloud platforms (AWS, Azure, GCP) including services related to compute, networking, storage, and databases.
- Proven experience with infrastructure as code tools (e.g., Terraform, CloudFormation, Ansible).
- Solid experience with CI/CD pipelines and related tools (e.g., Jenkins, GitLab CI, GitHub Actions).
- Demonstrable expertise in monitoring and alerting systems (e.g., Prometheus, Grafana, Datadog, Splunk).
- Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
- Experience with containerization technologies (Docker, Kubernetes) is highly desirable.
- Familiarity with database technologies (relational and NoSQL) and their operational challenges.
Compensation
- Competitive total rewards (base salary + bonus, if applicable)
Benefits
- Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
- Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- Proactively monitor system health, performance, and availability, utilizing a range of observability tools and defining key performance indicators (KPIs) and service level objectives (SLOs).
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This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.