Waystar

Waystar

Senior SRE / DevOps Engineer

Louisville, KY · Senior

Sponsorship not specifiedDetected 20 days ago
PythonJavaGoRubyBashGitNoSQLAWSGCPAzureCloud PlatformsDockerKubernetesTerraformAnsibleCI/CDGitHub ActionsJenkinsLinuxPrometheusGrafanaDatadogDevOpsSite Reliability Engineering

About the role

  • ABOUT THIS POSITION Operates company's complex high traffic, business critical internet site communications and/or network-based (cloud) product systems.
  • Provides training and assists with proposal writing.
  • Conducts project planning, cost analysis and vendor comparisons and works on project implementation.

Responsibilities

  • Design, implement, and maintain automation for infrastructure provisioning, configuration management, and application deployments across various environments (on-premise and cloud).
  • Lead the investigation and resolution of complex production incidents, perform root cause analysis, and implement preventative measures to minimize future occurrences.
  • Collaborate with development teams to ensure software is designed for reliability, scalability, and operational efficiency, participating in architectural reviews and providing expert guidance.
  • Develop and maintain robust incident response procedures, runbooks, and disaster recovery plans.
  • Participate in an on-call rotation to provide 24/7 support for critical production systems.
  • Evaluate and implement new technologies and solutions to enhance system reliability and operational efficiency.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • 5+ years of experience in a Site Reliability Engineering, DevOps, or highly related infrastructure engineering role.
  • Strong proficiency in at least one scripting/programming language (e.g., Python, Go, Java, Ruby, Bash).
  • Extensive experience with cloud platforms (AWS, Azure, GCP) including services related to compute, networking, storage, and databases.
  • Proven experience with infrastructure as code tools (e.g., Terraform, CloudFormation, Ansible).
  • Solid experience with CI/CD pipelines and related tools (e.g., Jenkins, GitLab CI, GitHub Actions).
  • Demonstrable expertise in monitoring and alerting systems (e.g., Prometheus, Grafana, Datadog, Splunk).
  • Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
  • Experience with containerization technologies (Docker, Kubernetes) is highly desirable.
  • Familiarity with database technologies (relational and NoSQL) and their operational challenges.

Compensation

  • Competitive total rewards (base salary + bonus, if applicable)

Benefits

  • Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
  • Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
  • We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • Proactively monitor system health, performance, and availability, utilizing a range of observability tools and defining key performance indicators (KPIs) and service level objectives (SLOs).

This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.