LogicGate

LogicGate

Technical Account Manager

Remote - United States

Sponsorship not specified$100k-$125kDetected 21 days ago
LLMsComplianceWritingSalesforceSalesAccount ManagementPipeline ManagementCadenceCommunicationProblem SolvingMentoringPublic SpeakingOrganizational Skills

About the role

  • This is a highly technical, post-sales consultative role where you will map ongoing customer business processes to the customizable infrastructure of our Risk Cloud® platform.

Responsibilities

  • Autonomous Technical Solutioning: Serve as the hands-on technical advisor for your assigned account portfolio-independently performing custom workflow routing, advanced platform configuration, and data import architectures without relying on internal escalation resources for baseline support issues.
  • Operational Rigor & Cadence: Maintain a high standard of project follow-through
  • facilitate highly organized customer milestones and promptly deliver comprehensive post-meeting recaps, action items, and technical next steps to all stakeholders.
  • Data-Driven Program Tracking: Maintain a rigorous "single source of truth" for every account within your portfolio utilizing structural tools like Mutual Success Plans (MSPs), actively diagnosing systemic gaps and user drop-offs rather than relying on subjective relationship sentiment.
  • Cross-Functional Revenue Alignment: Partner with post-sale Services, Implementation, and Account Executive teams to eliminate friction across customer lifecycle milestones and identify High-Value Customer Qualified Leads (CSQLs) for expansion opportunities.

Requirements

  • Professional GTM Experience: 3-5 years of experience in either:
  • A GRC advisory role for a top-tier advisory firm, with experience in process and systems consulting and managing enterprise customer relationships.
  • Extensive experience with modern tech stack tooling ecosystems, specifically Salesforce, Slack, Gong, Planhat, or closely adjacent customer retention and pipeline management tooling layers.

Nice to have

  • GRC Domain Grounding: Practical familiarity or conceptual mastery across core Governance, Risk, and Compliance frameworks (such as NIST, ISO 27001, SOC 2, or regulatory privacy layers like GDPR).
  • GTM Ecosystem Literacy: Extensive experience with modern tech stack tooling ecosystems, specifically Salesforce, Slack, Gong, Planhat, or closely adjacent customer retention and pipeline management tooling layers.
  • AI Literacy & Inquisitiveness: Active exploration and personal utilization of generative AI assistants (e.g., LLMs).
  • Enterprise SaaS Problem-Solving: Experience supporting large-tier, multi-threaded enterprise accounts with complex stakeholder corporate structures and historical delivery risks.
  • Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role.
  • We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table.

Skills

  • Active exploration and personal utilization of generative AI assistants (e.g., LLMs).

Compensation

  • The anticipated base salary range for the role is $100,000 - $125,000 per year + variable + equity + benefits.

Benefits

  • We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.
  • The anticipated base salary range for the role is $100,000 - $125,000 per year + variable + equity + benefits.

Company info

  • Technical Account Managers (TAMs) at LogicGate serve as the post-implementation technical experts, system architects, and strategic partners for a dedicated portfolio of enterprise customers across multiple industries.
  • Trusted Advisor: Develop strong relationships with customers as a trusted expert on the Risk Cloud® platform, providing guidance on how to shape and mature their GRC program
  • We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work.
Apply directly at LogicGate →Create a free account for alerts like thisView LogicGate immigration profile

This listing is sourced directly from LogicGate's careers page and normalized into a canonical job model.