NAB
Solutions Engineer, Associate
US - Remote
Sponsorship not specified$70k-$80kDetected 30 days ago
SalesAccountingPostmanCommunication
About the role
- Solutions Engineer, Associate PayTrace by North- Remote PayTrace by North - Payment and ACH processing, virtual terminals, and more.
- The B2B payments expert transforming financial and accounting processes to future-proof your business.
- With advanced payment automation solutions and a user-friendly API, we help B2B companies become more efficient, successful, and profitable.
Responsibilities
- Technical Sales Partnership: Collaborate with the Sales team during the discovery phase to provide technical expertise and ensure our products align with prospective client needs.
- Solution Architecture: Develop and propose tailored integration solutions based on specific merchant requirements, acting as the subject matter expert on PayTrace products and services.
- Advisory & Best Practices: Consultant with Merchants and Partners to optimize their current payment workflows, identifying opportunities for efficiency and security improvements.
- Seamless Transitions: Work hand-in-hand with our Developer Support team during the post-sales handover to ensure integrations are successful and sustainable.
- Knowledge Management: Create and maintain high-quality technical documentation covering processes, procedures, and specific integration guides.
- As a Solutions Engineer, Associate at PayTrace, you will be the technical bridge between our Sales team and our Merchants, Partners, and ISVs.
- You'll dive deep into pre-sales discovery to understand unique business needs and design technical solutions that leverage the full power of the PayTrace platform.
- Collaborate with the Sales team during the discovery phase to provide technical expertise and ensure our products align with prospective client needs.
- Develop and propose tailored integration solutions based on specific merchant requirements, acting as the subject matter expert on PayTrace products and services.
- Work hand-in-hand with our Developer Support team during the post-sales handover to ensure integrations are successful and sustainable.
Requirements
- We value hands-on experience and industry knowledge over specific degree requirements for this role.
- 2+ years of experience in a customer-facing role, preferably in a technical or support-adjacent capacity.
- The ability to translate complex technical concepts into clear, actionable advice for non-technical stakeholders while remaining "technical enough" for developers.
- Must have high-speed internet and a reliable environment to join video meetings without latency disruptions.
- Customer-Facing: 2+ years of experience in a customer-facing role, preferably in a technical or support-adjacent capacity.
Nice to have
- Hands on experience with APIs (specifically JSON ).
- Experience using developer tools like Postman to test and demonstrate functionality highly preferred.
- API Proficiency: Hands on experience with APIs (specifically JSON ).
Compensation
- Base salary of $70,000- $80,000 plus quarterly incentive plan.
- Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process
Benefits
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- Education Assistance
- Paid Maternity & Paternity Leave
- Mental Health Support & Well-Being Program
- We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally.
- Some of our perks include:
Company info
- https://www.north.com/company/about/our-companies-brands
- We are an equal-opportunity employer.
This listing is sourced directly from NAB's careers page and normalized into a canonical job model.