Citrus Health Group
Account Manager/Senior Account Manager
Chicago, Illinois, United States · Senior
Sponsorship not specifiedDetected 21 days ago
Project ManagementAccount ManagementForecastingLeadershipCommunicationCollaborationMentoringOrganizational SkillsSharePoint
About the role
- Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process.
- Client teams are built with talented experts who function as a fluid, agile, and highly energized team.
- We do so with the highest level of integrity and respect for the ethical nature of our business.
Responsibilities
- Serve as a primary point of contact for assigned client accounts, building and maintaining strong relationships based on trust, communication, and responsiveness
- Understand clients' business objectives, challenges, and priorities, and develop proactive solutions and strategies to address their needs effectively
- Support account growth through identifying expansion opportunities in partnership with the Account Director and leadership team
- Collaborate with Project Managers to determine and refine specifications ahead of project initiation
- Proactively manage the account and be responsive to the client's expectations and needs in project execution on a timely basis
- Support the integrity and accuracy of client deliverables while maximizing the role of other colleagues in preparation of these documents
- Collaborate with Project Managers to determine and refine specifications ahead of project initiation; oversee tracking and maintaining the status of projects and their respective scopes, timelines, budgets, and deliverables
- Ensure that all your internal and external communications are clear, concise, and professional; and maintain electronic files and folders for all projects
- Maintain accurate financial spreadsheet(s) to support internal and client needs
- We are passionate about science; our focus is to effectively communicate science in compelling and engaging ways to drive true value and enable patients to gain access to new medicines.
Requirements
- Bachelor's degree
- high degree of accuracy
- Experience in account management, client services, or related field, with demonstrated success in leading and managing client relationships.
- Understand and ensure the team follows all client required standard operating procedures and requirements
- 3+ years of experience in project management and/or account management within a medical communications, publications, and/or pharmaceutical company. Experience with publication and medical affairs accounts is required.
- High level of integrity, confidence, and accountability
- Effective organizational skills; attention to detail and timelines; high degree of accuracy
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and col
Benefits
- In collaboration with Citrus Health Group leadership, they will support account forecasting, providing guidance, support, and strategic direction to drive client satisfaction, retention, and revenue growth.
Company info
- We are driven by one word, RESPECT.
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This listing is sourced directly from Citrus Health Group's careers page and normalized into a canonical job model.