Rain
Implementation Specialist
New York, NY
Sponsorship not specifiedDetected 13 days ago
SQLOnboardingCustomer SuccessCommunicationProblem Solving
About the role
- At Rain, we're rebuilding the global financial pipes money flows through.
- Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more.
- If you're curious, bold, and excited to help shape a borderless financial system, we'd love to talk.
Responsibilities
- Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
- Work with product managers to define business requirements for onboarding and create user stories.
- To support this mission, we issue a card for our team to utilize the card for testing.
- Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny.
Requirements
- Bachelor's degree in Business, Analytics, Economics, or a related field.
- 0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
Benefits
- Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
- Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home.
- New Rainmakers will have a stipend to create a comfortable atmosphere at home.
- Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
- Retirement goals💡Plan for the future with confidence.
- Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
- Health and Wellness 📚 High performance begins from within.
- Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Company info
- Support the design of onboarding workflows for new business customers.
- We offer a 401(k) with a 4% company match.
This listing is sourced directly from Rain's careers page and normalized into a canonical job model.