Tandem Entertainment
People Operations
New York office · Full-time
Sponsorship not specifiedDetected 153 days ago
Performance ManagementEmployee RelationsHRISLeadershipCommunicationProblem SolvingMentoringPublic Speaking
About the role
- This is a high-impact, high-visibility role for someone who loves precision, thrives in ambiguity, and takes pride in operational excellence.
- If you are deeply organized, data-driven, and motivated by helping exceptional people do their best work, we want to meet you.
- Comms & Employee relations: serve as the primary point of contact for employee concerns, conflicts, and escalations; handle sensitive situations with empathy, consistency, and sound judgment
Responsibilities
- With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators.
- building scalable systems while staying close to the day-to-day employee experience.
- design and continuously improve the systems that set employees up for success, represents our brand with integrity, and can ensure compliance through high volume.
- maintain rigorous adherence to all federal, state, and local employment regulations applicable to a non-exempt workforce; proactively identify and close gaps before they become liabilities
- Building for scale: design and continuously improve the systems that set employees up for success, represents our brand with integrity, and can ensure compliance through high volume.
- Compliance: maintain rigorous adherence to all federal, state, and local employment regulations applicable to a non-exempt workforce; proactively identify and close gaps before they become liabilities
- Culture and engagement: design and run programs that build a workplace employees want to show up to, especially in a high-volume, operationally intensive environment where engagement and retention are critical levers
- AI and technology: actively experiment with and implement AI-powered tools and automation to create leverage across HR workflows; this is not optional, we expect this person to be a builder and a tester
- 5-10 years of HR generalist experience, with meaningful time spent in large-scale, high-volume, early-career workforce environments, call centers, large operations or support orgs, BPO, staffing, or similar
- Proven track record managing HR through rapid growth you've scaled an organization before and know what to build in anticipation of the next stage, not in reaction to it
Requirements
- Experience with large non-exempt, W-2 employee populations and the compliance, relations, and operational complexity that comes with them
- Compliance fluency you know wage and hour law, FMLA, ADA, and state-specific requirements, and you don't need to look up the basics
- Experience supporting first-time and seasoned managers you've built programs that actually help, not just decks that sit on a shelf
- you are comfortable owning HR metrics and presenting them with confidence
- you operate with a high degree of precision in documentation, compliance, and communications
Compensation
- You'll ensure that Forus' people infrastructure — spanning onboarding, compensation, benefits, compliance, performance, and culture — runs smoothly, efficiently, and scales through high volume.
Benefits
- administer and optimize compensation structures and benefits programs appropriate for an early-career, non-exempt workforce; partner with Finance on payroll and headcount planning
- HR systems and data: own and maintain HRIS, payroll, and related tools; ensure data integrity and build reporting that gives leadership real visibility into workforce health
Company info
- Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve.
- We are building durability through two-sided network effects that compound over time.
- design and run programs that build a workplace employees want to show up to, especially in a high-volume, operationally intensive environment where engagement and retention are critical levers
- You will serve as the operational backbone for the employee lifecycle and a strategic partner to leaders across the company.
- We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow.
- We are looking for a People Operations professional to build and scale the systems, programs, and processes that power our team.
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