Holman

Holman

Senior Claims Advocate

Mount Laurel, NJ (US) · Senior · Part-time

Sponsorship not specified$88k-$125kDetected 8 days ago
LogisticsLeadershipMentoringPublic Speaking

About the role

  • Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century.
  • We hire, train, empower, and reward exceptional people.
  • Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better.

Responsibilities

  • The Senior Claims Advocate provides strategic claims support and advocacy for clients, focusing on complex claims handling, reserve management, and claims performance improvement.
  • This role leads client-facing claims reviews and serves as a key advisor on claims outcomes and loss trends.
  • Lead the development and delivery of quarterly claims reviews, including advanced trend analysis, large loss evaluation, and forward-looking insights
  • Manage and resolve complex or escalated claim issues, serving as a senior escalation point for clients and internal stakeholders
  • Collaborate with carrier leadership, legal partners, and internal teams to resolve challenging claims and drive optimal outcomes
  • Mentor and develop Claims Advocates, providing technical guidance, oversight of claim strategy, and support in elevating client delivery
  • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Requirements

  • 5+ years of commercial insurance claims or claims advocacy experience

Nice to have

  • Advanced designations (AIC, SCLA, CPCU, ARM, etc.)
  • Experience managing large/complex commercial claims

Skills

  • Leads client discussions and presentations
  • Influences carrier decisions on reserves, settlements, and claim handling strategies
  • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
  • Misrepresent or embellish qualifications, skills, or experience
  • Effective management and advocacy of complex claims
  • Reduction or control of claim reserves and overall cost impact
  • High-quality quarterly claims review presentations and insights
  • Clear, actionable client recommendations to improve loss performance
  • Strong carrier relationships and escalated issue resolution
  • Mentorship and support of claims advocate partners
  • It's The Holman Way.
  • At Holman, your total compensation goes beyond your paycheck.

Compensation

  • We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $87,550.00 - $124,755.00 USD annually for full time employees.
  • The annual compensation range is comprised of base pay earnings.

Benefits

  • We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match.
  • Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty.
  • In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
  • In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
  • If you are a person with a disability needing assistance with the

Company info

  • Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

Equal opportunity

  • Employment and Accommodations:
  • Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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This listing is sourced directly from Holman's careers page and normalized into a canonical job model.