Athene Annuity And Life Company
Document Management Center Manager
West Des Moines, Iowa
Sponsorship not specifiedDetected 22 days ago
A/B TestingRoadmappingProcess ImprovementLeadershipCommunicationMentoring
About the role
- If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company.
- Athene is committed to inclusion and is proud to be an Equal Opportunity Employer.
- We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
Responsibilities
- The Document Management Center (DMC) Manager leads a team responsible for the processing, management, and delivery of critical annuity documentation while driving operational excellence through technology, automation, and continuous process improvement.
- This role serves as the bridge between business operations and technology, partnering with IT, Product, Operations, and vendors to modernize document management capabilities, improve workflow efficiency, and support Athene's digital transformation initiatives.
Requirements
- 3+ years of operations leadership experience with at least 2 years of people leadership.
- Experience leading business process improvement and technology-enabled transformation initiatives.
- Experience partnering with IT organizations on system implementations, integrations, and software development initiatives.
- Ability to translate business needs into functional requirements and effectively communicate with both technical and non-technical stakeholders.
- Working knowledge of document management systems, workflow platforms, or intelligent document processing solutions.
- Strong analytical skills with experience utilizing operational metrics, reporting tools, and dashboards to support decision-making.
- Proven ability to lead cross-functional projects and influence stakeholders without direct authority.
- Excellent verbal, written, presentation, and executive communication skills.
Nice to have
- Bachelor's degree or equivalent experience preferred.
- Experience with business analysis, user acceptance testing, and change management preferred.
Skills
- Establishing clear performance expectations
- Coaching and developing team members
- Driving accountability and results
- Communicating strategic priorities
- Building an engaged, high-performing team
- Foster a culture of innovation by encouraging experimentation, continuous learning, and adoption of new technologies.
Company info
- We are driven to do more.
- More for our customers and the financial professionals who offer our products.
- You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.
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