Astound

Astound

Senior Vice President, Commercial Strategy, Product & Process

NJ- Remote, USA · Exec · Full-time

Sponsorship not specified$230k-$330kDetected 28 days ago
Product ManagementProduct StrategyProject ManagementFinancial AnalysisAccountingProcess ImprovementPerformance ManagementOnboardingCustomer SupportLeadershipCommunicationCollaborationMentoringMicrosoft OfficeFinancial Reporting

About the role

  • Demonstrated ability to stay current with emerging AI technologies and advancements and apply them effectively to improve productivity and decision-making. - Ability to adhere to Local and Federal regulations, as well as Company policies.
  • The base pay range represents the low and high end of the hiring range for this job.

Responsibilities

  • Own managed services processes, including complex order acceptance, customer onboarding, configuration changes, and ongoing support.
  • Partner closely with engineering leadership to translate product strategy into clear, actionable requirements, ensuring timely delivery of high-quality solutions.
  • Lead the end-to-end product development lifecycle, from concept through launch, delivering products on time and within budget.
  • Collaborate with marketing to develop and execute effective go-to-market strategies, product positioning, and messaging that resonate with target customers.
  • Coordinate with key stakeholders to design and implement scalable operational strategies that support the growth and long-term success of Astound Business Solutions.
  • Partner with finance and accounting teams to ensure accurate financial reporting, effective budget management, and cost optimization.
  • Lead and manage support functions aligned to product strategy and project management, ensuring consistent execution and accountability.
  • Identify opportunities for process improvement and implement best practices to increase operational efficiency and effectiveness.
  • Establish and maintain strong relationships with external partners, vendors, and stakeholders to drive operational excellence and business outcomes.
  • Collaborate cross-functionally to identify opportunities for business growth, market expansion, and new product offerings.

Requirements

  • Bachelor's degree required, or equivalent professional experience.
  • Demonstrated expertise in documenting complex business requirements and collaborating cross‑functionally to translate them into clear, actionable functional specifications.
  • Exceptional communication skills, both written and verbal, with the ability to influence across all levels of the organization.
  • High degree of discretion, sound judgment, and commitment to maintaining confidentiality when handling sensitive information.
  • Ability to operate effectively in a fast‑paced, dynamic environment while remaining deliberate, forward‑thinking, and solution‑oriented.
  • Demonstrated ability to stay current with emerging AI technologies and advancements and apply them effectively to improve productivity and decision-making.
  • Ability to adhere to Local and Federal regulations, as well as Company policies.
  • E xpe ri ence: - A minimum of seven years of progressive experience in product and operational leadership roles. - At least five years of senior management experience within business operat i ons.
  • Perform supervisory responsibilities, including performance management, workload distribution, employee development, coaching, performance reviews, and disciplinary actions as required.
  • Proven ability to independently lead and deliver integration initiatives from inception through completion.
  • Strong capability to partner with Product and Marketing teams to successfully plan and execute new product launches.
  • Experience working closely with Sales organizations to identify, develop, and deliver new revenue opportunities.
  • Outstanding organizational and planning skills, with a strong attention to detail.
  • Self‑aware and intellectually curious, with the maturity to balance a sense of humor with accountability to the team, our products, and our customers.
  • Strong computer skills, including proficiency with project management tools (e.g., MS Project or similar), Google Workspace (Gmail and G‑Suite), Microsoft Office, Adobe, and Microsoft Copilot and other AI-powered productivity tools. Demonstrated ability to stay current with emerging AI technologies and advancements and apply them effectively to improve productivity and decision-making.

Compensation

  • The base salary range for this position is $230,000- $330,000 annually, plus opportunities for bonus and benefits, if applicable.
  • The base pay range represents the low and high end of the hiring range for this job.
  • Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
  • Our Mission Statement:
  • Take care of our customers
  • Take care of each other
  • Starting at 80 hours per year, and increases based on tenure with the organization

Benefits

  • Direct and drive the execution of product strategy, vision, and roadmap aligned with business objectives.
  • 401k retirement plan, with employer match

Company info

  • Take care of our customers
  • Take care of each other
  • Do what we say we are going to do
  • Have fun
  • Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
  • Discrimination of any kind has no place here.
  • We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
  • We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
  • About Astound:
  • Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
  • We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
  • At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
  • Our commitment to excellence extends beyond infrastructure.
  • We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
  • Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
  • We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys.
  • At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Visa & Work Authorization

  • e, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law
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This listing is sourced directly from Astound's careers page and normalized into a canonical job model.