Network Right

IT Manager

New York Office · Exec

Sponsorship not specifiedDetected 243 days ago

AWSComplianceVendor ManagementPerformance ManagementHIPAALeadershipCommunicationMentoringPublic SpeakingAdaptability

About the role

You'll also be involved in strategic tech stack and project planning.
And of course, you'll be helping companies of all sizes work more efficiently by solving real world IT problems with flexible solutions.
We're an organization that really cares about its clients and its people, and we demonstrate this every day!

Build and execute IT roadmaps for clients, aligning technology strategy with business objectives
Develop and maintain standards, policies, and best practices documentation aligned with compliance requirements (SOC2, HIPAA)
Manage physical assets, equipment shipments, and workspace organization across client environments
Onboarding and offboarding workflows: experience building and owning these processes across client environments, including automation configuration
Vendor management: ability to source, evaluate, and manage third-party technology vendors

hands-on implementation experience with Kandji, Jamf, or Intune, not just oversight
deep working knowledge of identity and access management platforms including Okta
you have built environments from scratch, not just inherited and maintained them

Degree with a technology focus
Certifications such as: CompTIA, Microsoft, Okta and/or AWS
People leadership is the core of this role.
The remaining 30% keeps you close to the technical work, not as an individual contributor, but as the senior voice who can step in, assess, and guide resolution when it matters.
This is a role for someone who is energized by making others better.
You will manage a team that operates with a high degree of autonomy across different client environments every day.
They do not need to be micromanaged.
They need a coach who sets clear expectations, removes blockers, and holds the bar.

Translate technical decisions into business language for non-technical stakeholders including CEOs and founders
Serve as the senior point of escalation for complex client situations, owning resolution from start to finish
Onboard and ramp new team members, setting clear expectations from day one
Address performance issues constructively, with documentation and actionable next steps
Recruit, hire, and onboard future IT Consultants as the East Coast client base grows
Ensure target metrics are being hit by team members (MRR, SLA, CSAT, etc.)
you elevate your team, set the bar, trust them to operate with autonomy, and can present confidently to C-suite stakeholders
MDM and endpoint stack management: hands-on implementation experience with Kandji, Jamf, or Intune, not just oversight
SSO, MFA, and SAML: deep working knowledge of identity and access management platforms including Okta
Familiarity with compliance frameworks including SOC2 and HIPAA
Comfortable across Mac, Windows, and core SaaS tools: Google Workspace, Microsoft 365, Slack, Zoom, 1Password
Client & Executive Relationships

Network Right is on a mission to create a human-centric, innovative, next-generation world of IT.
We are disrupting the IT service industry by offering custom solutions to each individual client.
At Network Right, we're bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.
Why Join Network Right:
You'll get exposure to a multitude of IT systems, build networks and connections, and test and implement the latest and greatest technology.
In addition, you'll be part of a passionate team supporting businesses with offices all around the world.
We're a close-knit team working together to build something exceptional/extraordinary.
And of course, we're all technology nerds who love interacting with people!
About This Job:
As IT Manager at Network Right, approximately 70% of your focus will be on your team: coaching, developing, and holding a pod of 6+ IT Consultants to a high standard across a fast-paced, multi-client environment.

Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace.
We value the perspectives of employees with different backgrounds and experiences.
Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.

This listing is sourced directly from Network Right's careers page and normalized into a canonical job model.