8Fleet Inc.
Onboarding Coordinator
Hub - CA - San Francisco
Sponsorship not specifiedDetected 79 days ago
LogisticsProcess ImprovementPerformance ManagementLeadershipCommunicationMentoringOrganizational Skills
About the role
- In this role, you will oversee our onboarding center, ensuring new drivers are effectively trained, credentialed, and set up for success from day one.
- This is a hands-on role requiring strong attention to detail, excellent communication skills, and a structured, process-driven mindset.
- Driver Onboarding Execution: Ensure all drivers complete onboarding materials, understand company policies, and are fully prepared before starting shifts.
Responsibilities
- Manage the Onboarding Center: Oversee daily operations of the driver onboarding center, ensuring a smooth, professional, and efficient onboarding experience.
- System Setup & Hiring: Hire drivers into internal systems, create and manage driver credentials, and ensure all documentation is complete and compliant.
- Test Drive Coordination & Management: Schedule, coordinate, and oversee driver test drives, ensuring all drivers meet operational and safety standards.
- Driver Performance Management (Early Lifecycle): Monitor and support driver performance during their first several weeks, providing feedback, coaching, and escalation when necessary.
- Scheduling & Logistics: Coordinate onboarding schedules, test drives, and training sessions to ensure optimal throughput and minimal delays.
- Driver Support: Serve as the primary point of contact for new drivers, answering questions and resolving onboarding-related issues.
- Process Improvement: Identify inefficiencies in onboarding workflows and implement improvements to enhance the driver experience and operational efficiency.
Nice to have
- 1-3 years of experience in startups, operations, logistics, HR, or onboarding-related roles.
- Strong proficiency with spreadsheets, including formulas, filtering, data validation, and reporting.
- Excellent communication, interpersonal, and coaching abilities.
- Proficiency in Microsoft Office or similar tools.
- Bachelor's degree required.
- Experience with ridesharing platforms (Uber, Lyft) is a strong plus.
- Experience in training, onboarding, or people operations is a plus.
- Must be comfortable working early morning or late night hours.
Skills
- Strong organizational and multitasking skills in fast-paced environments.
- Detail-oriented with strong process management skills.
Compensation
- You may be eligible to participate in a Company incentive or bonus program.
- We do not discriminate on the basis of race, religion, color,
Benefits
- You may be eligible to participate in a Company incentive or bonus program.
Company info
- Ensure all drivers complete onboarding materials, understand company policies, and are fully prepared before starting shifts.
- Ensure all onboarding processes adhere to company policies, safety standards, and regulatory requirements.
- Compliance & Documentation: Ensure all onboarding processes adhere to company policies, safety standards, and regulatory requirements.
Equal opportunity
- 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color,
- 8Fleet is an equal opportunity employer and values diversity at our company.
- We do not discriminate on the basis of race, religion, color,
- equal opportunity employer and values diversity at our company.
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This listing is sourced directly from 8Fleet Inc.'s careers page and normalized into a canonical job model.