Decagon

Deal Desk Operations & Strategy Lead

San Francisco · Full-time

Sponsorship not specifiedDetected 53 days ago

SQLData AnalysisAgentic AISales

About the role

You'll be the first dedicated pricing hire and will work closely with the Business Operations team to shape the function from the ground up.
On our Pricing team, your primary goal will be to accelerate and scale our enterprise go-to-market motion - working closely with our account executives to structure and propose deals.
This is an exciting role blending strategic thinking and high-caliber execution.

Own deal structuring for enterprise opportunities, partnering directly with account executives to build proposals and drive deals to close
Work to develop and refine Decagon's pricing and packaging strategy
Build and scale internal deal desk processes as the company expands
Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

6-10+ years of experience in pricing / deal desk / monetization functions at high-growth companies
Familiarity with consumption-based or usage-based pricing models in addition to traditional SaaS subscription structures

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
We proudly offer the following benefits for our full-time employees:
We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Initiatives will include building internal deal processes, proposal structuring, commercial negotiations with customers, and sales enablement.
This is an exciting role blending strategic thinking and high-caliber execution. We are looking for highly-motivated problem solve
Collect and analyze pricing and deal data to shape company strategy
Experience building or scaling a deal desk or pricing function at a high-growth or early-stage company
We are looking for highly-motivated problem solve
Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.

This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.