Herselfhealth
Support Medical Assistant (Hybrid)
Minneapolis, MN · Full-time
Sponsorship not specifiedDetected 5 days ago
Customer SupportEHR/EMRPatient CareAdaptabilityOrganizational Skills
About the role
- We focus on post-menopausal care, bone density, weight management, and mental, social, and emotional well-being.
- Our patient-centric Primary Care clinics are dispersed across the Twin Cities metro area in Highland Park (St.
- Paul), Crystal, South Minneapolis (Lyndale), Roseville, and Eagan.
Responsibilities
- Collaborate with clinic and nurse teams to ensure seamless patient care during transitions
Compensation
- Compensation: dependent on experience
Benefits
- Schedule patient appointments and assist with portal setup and patient education
- Support chronic disease management and population health initiatives, including outreach to patients for follow-up care
- Care coordination with outside agencies, health systems, pharmacies and/or patients
- Manage Electronic Medical Records inbox
- Completion of an accredited Medical Assistant Certification program is required or MA diploma
Company info
- At Herself Health, we're on a mission to help women get more life out of life, together.
- We are building a new model of primary care for women 65+ to address long-standing challenges in healthcare: rushed appointments, long wait times, and care that's not tailored to women's needs later in life.
- Our growing team is passionate about innovating the primary care landscape for women 65+.
- We are seeking dynamic individuals who thrive in a fast-paced environment and are passionate about delivering excellent patient care.
- You enjoy variety in your work, flexibility in your schedule, and are committed to supporting a positive patient experience.
- Our ideal candidates are adaptable, team-oriented, and have a customer-first mindset.
- About the Support Primary Care Medical Assistant Role
- The Support Medical Assistant will provide clinical, clerical, and technical support across multiple Herself Health clinic locations.
- This role is essential in maintaining smooth clinic operations and ensuring high-quality care for our patients.
- The Support Medical Assistant will support the clinical nurse and provider teams by collaborating with patients or other health entities per direction of nurse team, creating referrals/prescriptions for review by nurse team and other tasks per nursing direction.
- Core Responsibilities
- Adapt quickly to new environments and workflows
- Ensure proper documentation of work activities
- Transmit prescription refills or referrals
- Lab and imaging outreach to patients
- Provide patient direction per provider/nurse discrétion
- Core Qualifications
- High level of professionalism and confidentiality
- Highly organized and detail-oriented
- Remote experience preferred
- MA with 5+ years' experience
Visa & Work Authorization
- Eligibility to work in the US with proof of citizenship or permanent residency
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This listing is sourced directly from Herselfhealth's careers page and normalized into a canonical job model.