JVS Boston

Manager of Instruction

Boston, MA

Sponsorship not specified$60k-$65kDetected 20 days ago

ExpressLeadershipCommunicationCollaborationMentoringOrganizational SkillsMicrosoft Office

About the role

supervising and training vocational ESOL instructors and monitoring the effectiveness of instructional techniques and pacing;
instituting any necessary upgrades and changes to ensure success of the program;
reporting and creating documentation for submission to JVS leadership, funders, and other stakeholders; and

take ownership of the Manager role as a leader with lead instructors, instructors, and other program staff
assist program staff in areas of difficulty and provide additional support when needed
create a work environment where all staff and participants feel heard, can express ideas, learn, problem-solve and succeed
develop and modify curriculum based on the needs of both the participants and program
intervene where necessary in classes where goals are not being met and provide support and strategies for instructors to improve performance
collaborating with career coaches, support staff, and management across the division and across the agency as needed to assure goal attainment;

minimum 2-3 years of program/contract leadership and supervisory experience
experience in curriculum development and/or workforce development for the adult learner
ability to analyze course outcomes and propose means to achieve desired outcomes, if appropriate
demonstrated ability to teach, motivate, and relate to adult learners
demonstrated ability to teach, motivate, and relate to adult learners; knowledge of adult learning theory
demonstrated and effective presentation and facilitation skills both in person and remotely.
ability to effectively collaborate and serve diverse individuals at all levels of the organization and externally
strong Microsoft Office Suite skills
strong interpersonal, written and oral communication, and organizational skills
ability to work as part of a team as well as independently
availability to manage and/or lead remote classes/workshops 1 evening per week preferred

establish, track and meet program dashboard indicators (ex. enrollment, attendance, retention, skill attainment, client satisfaction)
evaluate program performance on a regular basis and provide course correction when necessary
communicate regularly with supervisor to ensure successful program performance
ensure that all key program data in entered into relevant data tracking systems, is accurate and complete
track and report attendance, homework completion, classroom participation and testing outcomes on a weekly/monthly basis
regularly follow up and engage with participants who are not attending class
contribute to program performance and summary reports for employers, funders, JVS leadership and other stakeholders regularly and as needed

JVS is a non-profit, non-sectarian agency.
understand the role of project collaborators, particularly if from other programs, and work together to achieve outcomes
attend and actively participate in staff meetings, strategic planning, and team-based projects
communicate regularly with the Director and other program leadership to ensure smooth delivery of services
regularly observe instructors and provide constructive feedback to staff
lead regular staff meetings and team-based projects
provide assistance to other JVS programs when needed

provide all supervisees with a written annual evaluation in accordance with agency procedures and deadlines

be flexible to staff and participant learning styles, and set appropriate limits to ensure all staff perform successfully to meet program goals

The Manager of Instruction oversees vocational ESOL, job readiness training, and related activities to support immigrant and refugee participants' success toward job placement and career advancement goals.

onal origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as def

This listing is sourced directly from JVS Boston's careers page and normalized into a canonical job model.