Zipline International Inc.

Zipline International Inc.

Field Support Technician

Austin, Texas, USA

Sponsorship not specifiedDetected 19 hours ago
LogisticsCustomer SupportCommunication

About the role

  • About Zipline Zipline is the world's largest and most experienced drone delivery service.
  • Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
  • The drone is only 15% of what we've built to enable seamless, reliable, global operations.

Responsibilities

  • Inspect assigned DropBoxes and maintain clean, organized, safe, operational sites that meet Zipline standards.
  • Perform routine preventive maintenance on DropBox systems and site equipment using established procedures.
  • escalate issues requiring specialized technical support or decisions.
  • Document inspections, maintenance, repairs, site conditions, and escalations accurately and on time using mobile tools.
  • Complete basic repairs and light maintenance within approved procedures; escalate issues requiring specialized technical support or decisions.
  • We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably.

Requirements

  • If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Nice to have

  • A valid driver's license with a clean driving record for the past 36 months, plus a reliable personal vehicle for regional travel.

Benefits

  • With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

Company info

  • Coordinate with Zipline teams, customers, and partner representatives to communicate site status and follow issues through resolution or handoff.
  • We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere.
  • Clear written and verbal communication, including professional onsite interactions with customers and partners.
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This listing is sourced directly from Zipline International Inc.'s careers page and normalized into a canonical job model.