Henryschein
Equipment Service Technician- Tampa
Florida, United States - Remote
Sponsorship not specifiedDetected 6 days ago
Customer SupportFDA RegulatoryCommunicationOSHA
About the role
- This position is responsible for providing repair service of equipment in the practitioner's office under the direction of a Lead Technician or Project Coordinator.
- Work closely with experienced technicians and supervisor to develop and improve customer service skills, use provided support tools, learn effective troubleshooting techniques, and increase product knowledge.
- Drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
Responsibilities
- Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
- Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator.
- Comprehends customer requirements and make appropriate recommendations to optimize the customer experience.
- Maintains and manages proper levels of inventory in van.
- Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed.
Requirements
- Typically, 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background.
- Submits all job related paperwork within the required timeframes.
- This includes but is not limited to FDA Forms, expense reports, and any other required paperwork.
- Participates in special projects and performs other duties as required.
Nice to have
- Associates degree or Technical School Certification is preferred.
Skills
- Basic troubleshooting skills
- Independent self-starter
- Basic computer skills
- Interpersonal / communication skills
- Professionalism
- Accuracy and detail-orientation
- Working knowledge of hydraulics, mechanical and electrical systems
Benefits
- Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
Company info
- The Equipment Service Technician (EST) position will require the delivery, installation and repair of Equipment involving Henry Schein customers.
- Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis.
Visa & Work Authorization
- , disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status
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This listing is sourced directly from Henryschein's careers page and normalized into a canonical job model.