Nationwide

Nationwide

Sales Assistant - Group Benefits

North Carolina-Work from Home-2, United States of America · Part-time

Sponsorship not specified$46k-$81kDetected 18 hours ago
Project ManagementSalesProcess ImprovementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingCritical Thinking

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • If so, then Nationwide Financial could be the place for you!
  • At Nationwide®, "on your side" goes beyond just words.

Responsibilities

  • Project Management: To initiate, execute, communicate and document projects as needed
  • Collaborates with other areas to identify, analyze, and improve processes
  • Collect, enter, organize and verify accuracy of data provided in sales process documents.
  • Generate and maintain data reports as it relates to sales production and additional metrics.
  • Collaborate with other departments to ensure accurate documentation and maintain confidentiality of sensitive information.
  • Foster positive business relationships with coworkers, agents and additional business partners.
  • May perform other responsibilities as assigned.
  • For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Requirements

  • If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you!
  • Initiate, execute, and communicate on projects as required.

Nice to have

  • High School Diploma or GED (Required)
  • 0-2 years experience (Preferred)
  • One or more years of customer service or data entry experience preferred.
  • We value the partnerships we have built with our preferred vendors.

Skills

  • Advanced product knowledge and insurance regulations knowledge
  • Ability to sell and service policies (based on requirements of the department)
  • Excellent working knowledge of billing concepts and Nationwide billing systems
  • Effective oral and written communication skills
  • Intermediate problem-solving skills
  • Ability to adjust schedule according to business need
  • Education: High school diploma or GED required.
  • Excellent working knowledge of company systems and sales processes.
  • Ability to prioritize workflow.
  • Strong oral and written communication skills.
  • Ability to be external client facing.
  • Detail oriented as it relates to data accuracy.

Compensation

  • Please be aware that the salary ranges listed below reflect full-time compensation.
  • Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
  • Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation.
  • The expected starting salary range for Analyst, Sales Support - Group

Benefits

  • To learn more about the benefits we offer, click here.
  • The national salary range for Analyst, Sales Support - Group Benefits: $46,345.00-$80,700.00
  • The expected starting salary range for Analyst, Sales Support - Group Benefits: $46,345.00 - $65,100.00

Company info

  • This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.
  • Provides customers with product knowledge and resolves customers concerns.
  • Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act.
  • Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles.
  • The company offers designated smoking areas in which smoking is permitted at each individual location.
  • Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations

Equal opportunity

  • Nationwide is an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Nationwide's careers page and normalized into a canonical job model.