Sfmc
Customer Service Specialist
Cape Girardeau, MO
Sponsorship not specifiedDetected 7 days ago
AccountingCustomer Support
About the role
- The Customer Service Specialist is responsible for handling questions and/or concerns regarding billing or payment issues for both hospital and physician services presented by our customers on the phone or in person.
- Customer Service Specialist should possess basic knowledge of policy and processes utilized by the Combined Billing Office and use system programs and edits to efficiently assist customers without transferring or referring to others.
- Customer Service Specialist will be responsible for scanning of financial documentation received on accounts to the electronic record and proper indexing of those records.
Nice to have
- High School Diploma or equivalent- required
- Accounting courses or training- preferred
Benefits
- That's why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs.
- Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.
- Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
- Saint Francis Medical Services Discount
- Earned Time Off (ETO) based on relevant years of work history.
- ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
- Retirement benefits including SFHS immediate matching
- Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
- Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access
- To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.
- In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This listing is sourced directly from Sfmc's careers page and normalized into a canonical job model.