Monumental Sports & Entertainment

Game Night Staff: Caps Crew (Part-Time/Seasonal)

Washington, DC 20004 · Staff+ · Part-time

Sponsorship not specifiedDetected 7 days ago

SpringCustomer SupportLeadershipCollaboration

About the role

Caps Crew is the fan ambassador team for the Washington Capitals that amplifies the in-game atmosphere by bringing energy inside Capital One Arena.
During games, Caps Crew Members facilitate various promotions, hype up the crowd, and enhance the in-game experience for fans.
Are you creative, dedicated, and passionate about the Caps?!

Ability to give and receive comprehensive direction.
Requires prolonged standing, sitting, walking, and ability to pick up and carry up to 25lbs.
All qualified applicants will be required to attend an in-person tryout.
Members are required to work pre-season, regular season, and playoff home games, with additional opportunities to work various marketing and community events.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for th

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.

This listing is sourced directly from Monumental Sports & Entertainment's careers page and normalized into a canonical job model.