Kensington
Corporate Travel Consultant
Toronto, ON, Canada
Sponsorship not specified$50k-$55kDetected 5 days ago
ExcelCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementAdaptability
About the role
- We bring to life each client's desire to travel in a way that's tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination.
- The result is a unique journey rich in memories that last a lifetime!
Responsibilities
- Book and manage domestic and international travel, including flights, hotels, ground transportation, and ancillary services
- Monitor traveler itineraries and provide real-time support for delays, cancellations, or emergencies
- Accurately document all transactions and client communications in the designated systems
- Collaborate with internal teams and suppliers to resolve issues and improve service delivery
- Maintain knowledge of industry trends, airline rules, visa requirements, and global travel restrictions
- Willing to take on other duties as necessary and act as a floater to support other teams when needed
Requirements
- Minimum 5+ years of experience in corporate travel management
- Proficiency with Global Distribution Systems (GDS).
- Strong understanding of corporate travel policies and negotiated programs
- Strong problem-solving skills and ability to handle high-pressure situations
- Ability to thrive in a fast-paced environment, multi-tasking effectively across phones, email, and group chats/shared inboxes
- We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations.
- Handle changes, cancellations, and disruptions efficiently, including after-hours or urgent requests when required
Nice to have
- Experience supporting high-volume or VIP corporate accounts
- Familiarity with online booking tools (e.g., Concur, Deem), Smartsheets, Excel, etc.
- Bi-lingual French capabilities are a plus
- Customer-focused mindset with a service-first approach
- Strong organizational and time management skills
- Professionalism and discretion when handling sensitive client information
- Strong team player who contributes to a collaborative, supportive team culture and camaraderie
- We provide a competitive compensation package with a strong pay for performance rewards approach.
Compensation
- $50,000 - $55,000 plus commission
- The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
Equal opportunity
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
Visa & Work Authorization
- Maintain knowledge of industry trends, airline rules, visa requirements, and global travel restrictions
Apply directly at Kensington →Create a free account for alerts like thisView Kensington immigration profile
This listing is sourced directly from Kensington's careers page and normalized into a canonical job model.