Medtronic
Associate Patient & Technical Services Specialist - NMPH
Minneapolis, Minnesota, United States of America · Mid · Contract
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($59,200) is below the Level I prevailing wage of $64,771. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $83,990 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Database Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · Minneapolis-St. Paul-Bloomington, MN-WI. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card intent detected
Green-card follow-through: 59%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We anticipate the application window for this opening will close on - 7 Sep 2026 Careers that change lives start here.
- A Day in the Life Medtronic Neuroscience is focused on transforming care for patients with neurological, spinal, and chronic pain conditions.
- Patient and Technical Services Specialist is responsible for documenting customer contacts and potential complaints for trending and FDA reporting.
Responsibilities
- Documents all customer contacts utilizing the current procedures/work instructions for data collection and reporting.
- Delivers responses in a respectful manner demonstrating empathy, expertise and soft skills.
- Perform other job-related functions as requested by the business.
- Maintains knowledge of Neuromodulation products and services: past, present, and future.
- Through meaningful innovation and strong clinical partnerships, we help clinicians deliver therapies that improve lives and expand what is possible in-patient care.
Requirements
- High School Diploma (or equivalent) AND 4+ years experience*
- OR Associate's Degree AND 2+ years experience*
- OR Bachelor's Degree
- Responsible for providing contact center support at the times required by the business and defined by the weekly staffing schedule including possible weeknight and/or weekend on call support.
- Must complete all required trainings on time.
Nice to have
- Neurological anatomy and physiology knowledge
- Advanced verbal and written communication skills
- Call Center or Customer/Technical Service experience
- Analytical/problem solving skills and experience
- Time management skills
- Clinic and/or hospital experience
- Experience in regulated environment
- Demonstrated ability to utilize the computer and telephone efficiently
Compensation
- and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
- Medtronic benefits and compensation plans
Benefits
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year.
- Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
- Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
Company info
- The specialist provides this comprehensive information to customers via telephone and written communications.
- U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.
- Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Recruitment Fraud Alert We are aware of phishing scams targeting job seekers.
Visa & Work Authorization
- U.S. Work Authorization & Sponsorship
This listing is sourced directly from Medtronic's careers page and normalized into a canonical job model.