Cook Children's Health Care System
Clinical Outcomes Associate
Fort Worth, TX
Sponsorship not specifiedDetected 8 days ago
Customer SupportTime Management
About the role
- You will act as a trusted advisor and educator on health care related inquiries.
- You will guide our members to a better healthcare experience, working every day to make healthcare easy with the service you provide.
- This role is responsible for serving as the initial point of contact between CCHP and new members.
Responsibilities
- Clinical Support & Prevention
- Time Management - Managing one's own time and the time of others.
Requirements
- High School Graduate required.
- Bi-lingual (English/Spanish) Required.
- Knowledge of principles and processes for providing customer services.
Skills
- Knowledge, Skill &Abilities:
- Diversity - Able to interact effectively with people of varied educational, socioeconomic, and ethnic backgrounds, skill levels, and values.
Compensation
- These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
Benefits
- The Clinical Outcomes Associate's (COA) role is to conduct telephonic outreach to Cook Children's Health Plan (CCHP) members for needs assessment, appointment scheduling, and care gap closure.
Company info
- Cook Children's is an equal opportunity employer.
- These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
- As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws.
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This listing is sourced directly from Cook Children's Health Care System's careers page and normalized into a canonical job model.