Tempus AI
Salesforce Associate
Chicago · Mid
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About the role
- Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way.
- Actual salary may vary based on qualifications and experience.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Responsibilities
- Own day-to-day administration of the commercial Salesforce org: user provisioning and deactivation, profiles, permission sets, roles, sharing rules, and license management.
- Build and maintain reports and dashboards for field sales, sales leadership, and supporting functions, and keep the underlying report types fit for purpose.
- Manage bulk data operations using Data Loader or equivalent tooling, with a documented backup and rollback step on every load.
- Administer installed packages, integrated applications, and connected systems, and manage seasonal Salesforce releases including impact assessment and regression checks.
- Maintain sandbox strategy and deployment hygiene, moving changes through environments with change sets or the equivalent rather than configuring in production.
- Maintain data cleanliness and consistency across accounts, contacts, and hierarchy - deduplication, ownership, field-level standards - and drive remediation when data drifts.
- Develop and maintain the SOPs, naming conventions, and data-governance standards that keep the org from accumulating configuration debt.
- Manage access and security in line with policy, coordinating with IT and the platform team on identity, permissions, and audit requirements.
- Partner with stakeholders across Sales Operations, Customer Support, Pharma Sequencing, and Commercial Strategy to define requirements, separating the underlying problem from the requested feature.
- Determine whether a request is best solved by configuration, process change, or engineering build - and solve it yourself when it is configuration.
Requirements
- Demonstrated proficiency with declarative configuration: Flow, validation rules, record types, page layouts, permission sets, profiles, and sharing models.
- Experience with Salesforce reports and dashboards, custom report types, and bulk data tools such as Data Loader.
- Working knowledge of sandbox management and deployment practices, including change sets or a comparable release process.
- Experience gathering requirements, writing user stories, and collaborating with technical or offshore engineering teams.
- Excellent communication skills, with the ability to interface credibly between technical and non-technical audiences.
- BA/BS in Business, Analytics, Information Systems, Finance, Economics, or a related field.
- 4+ years of hands-on Salesforce administration experience, or equivalent experience as a Business Analyst on commercial systems with substantial admin responsibility. Life-science, diagnostics, or healthcare experience preferred.
- Strong attention to detail and commitment to accuracy, with the judgment to catch a data or configuration problem before a user does.
- Highly organized and systematic, able to manage multiple concurrent requests and prioritize effectively in a fast-paced environment.
- $65,000 - $90,000
Nice to have
- 4+ years of hands-on Salesforce administration experience, or equivalent experience as a Business Analyst on commercial systems with substantial admin responsibility.
- Salesforce Administrator certification (ADM-201) required or in progress
- Advanced Administrator or Platform App Builder a plus.
- Familiarity with Salesforce territory management, account hierarchy, and sales alignment concepts
- exposure to adjacent platforms such as ServiceNow, Okta, Looker, or Tableau is a plus.
Compensation
- The expected salary range may vary for other locations.
This listing is sourced directly from Tempus AI's careers page and normalized into a canonical job model.