Icanotes LLC
International Billing Implementation Coordinator
Remote (United States)
Sponsorship not specifiedDetected 4 days ago
JiraOnboardingEHR/EMRCommunicationCollaborationProblem SolvingAdaptabilityClaims Management
About the role
- We promote transparency and open communication within teams and stakeholders while fostering a culture of trust, respect, and accountability among team members.
- The ideal candidate is as comfortable navigating EDI/ERA enrollments and payer portals as they are running client training sessions and driving cross-functional alignment.
- This is a critical role that directly impacts customer satisfaction, time-to-revenue for new accounts, and the overall health of our billing ecosystem.
Responsibilities
- Training & Support: Conduct training sessions for clients on the Inovalon Portal for billing functionalities, claims processing, and revenue cycle management best practices.
- Collaboration: Work closely with product, engineering, and support teams to escalate and resolve complex billing-related issues.
- Documentation & Reporting: Maintain detailed documentation of client configurations, implementation progress, and issue resolutions.
- Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
- Work closely with product, engineering, and support teams to escalate and resolve complex billing-related issues.
- Maintain detailed documentation of client configurations, implementation progress, and issue resolutions.
- We work with all clinical disciplines in both outpatient and inpatient settings to deliver the most clinically robust and intuitive charting solution for this specialty.
- We prioritize adaptability over inflexible processes and encourage cross-functional teams to work together and collaborate to achieve shared objectives.
Nice to have
- Complete clearinghouse integrations in ICANotes Plus for all supported clearinghouses, including testing and back-end configuration.
- Clearinghouse Setups on ICANotes Plus: Complete clearinghouse integrations in ICANotes Plus for all supported clearinghouses, including testing and back-end configuration.
Benefits
- Behavioral Health EHR ICANotes was founded in 1999.
- Company Culture At our company, we believe in fostering a culture of continuous improvement and learning.
Company info
- Position Overview We are looking for a Billing Implementation Coordinator who thrives at the intersection of client onboarding and billing operations.
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This listing is sourced directly from Icanotes LLC's careers page and normalized into a canonical job model.