Charlie Health

Charlie Health

Regional Director, Outreach (MD, Western Maryland)

Western Maryland, MD · Director · Full-time

Sponsorship not specifiedDetected 28 days ago
Project ManagementSalesforceCRMBusiness DevelopmentLeadershipCommunicationMentoringPublic SpeakingMicrosoft Office

About the role

  • You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets.
  • You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs.
  • Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions.

Responsibilities

  • Support new admissions goals
  • Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
  • Measure and own KPIs across your region, reporting upwards on a monthly basis
  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create, build, and manage relationships with referral sources across priority markets
  • Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
  • We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them.

Requirements

  • Must be based in Western Maryland, MD
  • 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
  • Work authorized in the United States and native or bilingual English proficiency
  • Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
  • Experience managing, coaching, and motivating a business development team
  • Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
  • Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis

Nice to have

  • Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies

Compensation

  • The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment.

Benefits

  • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
  • Read more about our benefits here.
  • In addition to base compensation, this role offers a target performance-based bonus.
  • Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
  • Why Charlie Health?
  • Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care.
  • From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
  • Charlie Health exists to change that.
  • Our mission is to connect the world to life-saving behavioral health treatment.
  • As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like.
  • Deepen Charlie Health's penetration across existing partnerships
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Visa & Work Authorization

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This listing is sourced directly from Charlie Health's careers page and normalized into a canonical job model.