Charlie Health

Charlie Health

Business Development Coordinator

Remote, United States · Full-time

Sponsorship not specifiedDetected 17 hours ago
SalesforceCRMBusiness DevelopmentCommunication

About the role

  • Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment.
  • Our Outreach team members are the lifeblood of our business
  • In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.

Responsibilities

  • Execute data entry tasks, ensuring data is entered accurately and efficiently into relevant systems or databases. Establish quality control measures to minimize errors and maintain data integrity
  • Maintain up-to-date and organized referral and provider data in internal systems
  • Create and update account and contact records to reflect new or changing provider relationships
  • Continuously evaluate and optimize pre-admission, in-care, and post-care operational processes to enhance efficiency, accuracy, and scalability. Identify automation opportunities and implement solutions to streamline workflows and reduce manual effort
  • Support development and scalability of quality assurance measures and perform regular audits to validate the accuracy and completeness of data. Develop and maintain documentation of data processes, standards, and best practices
  • Collaborate with stakeholders from various departments including admissions, clinical, growth strategy, partnerships, care experience, and compliance to understand patient, referral source, and data requirements and priorities.
  • Communicate effectively with internal teams to address data-related issues and support business objectives
  • Establish quality control measures to minimize errors and maintain data integrity
  • We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them.
  • If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

Requirements

  • Bachelor's degree
  • Exceptional communication and deescalation skills, you are motivated by solving difficult problems for clients and providing exceptional service
  • Work authorized in the United States and native or bilingual English proficiency

Nice to have

  • Proficiency with CRM platforms (Salesforce experience preferred) and comfort working with digital tools and databases

Compensation

  • The total target base compensation for this role will be between $60,000 and $70,000 per year at the commencement of employment.

Benefits

  • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
  • Read more about our benefits here.
  • In addition to base compensation, this role offers a performance based bonus.
  • Why Charlie Health?
  • Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care.
  • From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
  • Charlie Health exists to change that.
  • Our mission is to connect the world to life-saving behavioral health treatment.
  • As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like.
  • 1-2 years of experience in an operations, administrative, or data-entry-focused role (healthcare experience a plus)
  • Passion for Charlie Health's mission to expand access to high-quality mental health care
  • Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-REMOTE

Company info

  • they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.

Equal opportunity

  • Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong.

Visa & Work Authorization

  • You can reply STOP to opt out at any time.
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This listing is sourced directly from Charlie Health's careers page and normalized into a canonical job model.