Bacardi
Supervisor, BES, OTC, Rebates
Escazu, San Jose
Sponsorship not specifiedDetected 2 days ago
ComplianceStakeholder ManagementAccountingSAPProcess ImprovementERPPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingAccounts Payable
About the role
- You monitor day-to-day operations and serve as the first point of escalation for both team members and stakeholders.
- You should be advanced in English, have a finance or accounting background, and have previous supervisory experience.
- We promote a working environment where all employees are treated and rewarded fairly.
Responsibilities
- Lead the execution of end-to-end Rebates operations, ensuring accuracy, timeliness, and compliance with company policies and controls.
- Monitor and drive performance against KPIs, SLAs, productivity, quality, and cycle time targets.
- Drive continuous improvement initiatives to increase efficiency, quality, scalability, and customer experience.
- Partner with Finance, Commercial, Collections, Cash Application, and other OTC teams to support cash realization and business objectives.
- Support transformation programs, process redesign initiatives, and implementation of new tools or capabilities.
- Lead, coach, and develop team members through performance management, talent development, and succession planning.
- Identify gaps in Key Performance Iindicators (KPIs), Service Level Agreements (SLAs), and process design.
- With a family heart, you support the organization to deliver the expected results and processes.
- Lead process standardization efforts and ensure adherence to global ways of working and governance requirements.
Requirements
- You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
- You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change.
Skills
- Bachelor's degree in business administration, Finance, Accounting, or a related discipline.
- Advanced in English/Spanish
- Experience working with ERP systems (SAP preferred) and reporting or visualization tools.
- Strong understanding of OTC processes and their interdependencies across Finance, Commercial, and Customer-facing functions.
- Experience managing performance through KPIs, SLAs, operational metrics, and governance routines.
- Demonstrated experience leading process improvement, transformation, or standardization initiatives.
- Excellent stakeholder management and communication skills across multiple organizational levels and geographies.
- Strong analytical skills with the ability to interpret data, identify trends, and make fact-based decisions.
- Strong problem-solving, prioritization, and decision-making capabilities in a fast-paced environment.
- Demonstrates ownership and accountability.
- Acts with a continuous improvement mindset.
- Builds collaborative partnerships across functions and geographies.
Compensation
- Competitive Pay Package
Benefits
- Some benefits may be subject to an employee contribution.
- Some benefits may be fully or partially subsidized.
- Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
- Retirement/Pension Plan
- Medical, Critical Illness, and Life Insurance
- Best-in-class, family-friendly, and inclusive leave policies
- The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.
Company info
- Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe.
- We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.
- U.S. applicants have rights under Federal Employment Laws.
- Perks of Working for us
- At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families.
- It goes beyond just Cash!
- The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.
- Identify and resolve operational issues, risks, and escalations that impact customers, stakeholders, or cash performance.
Apply directly at Bacardi →Create a free account for alerts like thisView Bacardi immigration profile
This listing is sourced directly from Bacardi's careers page and normalized into a canonical job model.