Gdit
Full-Time IT Support Specialist - Natchitoches
USA LA Natchitoches · Full-time
No sponsorship$23k-$31kDetected 1 day ago
Customer SupportProblem Solving
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
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About the role
- We ensure today is safe and tomorrow is smarter.
Requirements
- Ability to obtain a U.S. public trust
- Associate's degree or equivalent in a related field of study
- Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
- Previous experience working with a ticketing system
- Clearance Level Must Be Able to Obtain:
- Public Trust/Other Required:
- US Citizenship Required:
Skills
- Customer Service, Problem Resolution, Troubleshooting Certifications:
- None Experience:
- 1 + years of related experience US Citizenship Required:
- Job Description:
- A typical day will include:
- Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved
- Utilizing troubleshooting techniques to resolve hardware, software, and network issues
- Documenting incident status and solutions in incident database tools
- Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records
- The people supporting and securing some of the most complex government, defense, and intelligence projects across the country.
- Our work has meaning and impact on the world around us, but also on us, and that's important.
- GDIT is your place.
Compensation
- This is not, however, a guarantee of compensation or salary.
Equal opportunity
- Employer / Individuals with Disabilities / Protected Veterans
Visa & Work Authorization
- 1 + years of related experience US Citizenship Required:
This listing is sourced directly from Gdit's careers page and normalized into a canonical job model.