Pebl
Head of Expansion
United States
Sponsorship not specifiedDetected 35 days ago
Account ManagementForecastingExcelLeadership
About the role
- Purpose in Every Position Pebl puts a world of talent at your fingertips.
- Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence.
- With Pebl, companies everywhere can hire great talent anywhere.
Responsibilities
- Own Net Revenue Retention (NRR), renewals, and overall customer growth performance.
- Drive executive engagement and commercial outcomes across the customer base, including key renewals, expansions, and high-impact growth opportunities.
- Build predictable revenue forecasting and operating rhythms that drive accountability and sustainable revenue growth.
- Lead the Account Management organization responsible for all post-sale customer relationships and long-term customer success.
- Build team capabilities to effectively manage escalations, service issues, compliance concerns, delinquent accounts, and complex stakeholder environments.
- Ensure the Account Management team develops deep expertise in Pebl's platform, products, services, and global employment solutions.
- Drive customer adoption, utilization, and value realization across the customer lifecycle.
- Partner with Product leadership to surface customer insights, influence roadmap priorities, and improve customer outcomes.
- Recruit, develop, and retain a high-performing customer growth organization.
- Build a culture of accountability, ownership, continuous improvement, and customer obsession.
Compensation
- Establish scalable operating models, performance frameworks, compensation structures, and career development pathways.
Benefits
- Build enablement programs that strengthen product knowledge, consultative selling, and customer education.
- Define customer segmentation, coverage models, and growth motions that maximize long-term customer value.
Company info
- Pebl's long-term growth will be driven not only by acquiring customers, but by helping existing customers realize more value, expand globally, adopt more of our platform, and deepen their partnership with us.
- Account Managers serve as trusted advisors, commercial owners, product experts, and customer advocates responsible for helping customers successfully grow with Pebl.
This listing is sourced directly from Pebl's careers page and normalized into a canonical job model.