Intercom
Relationship Manager, Scale
Chicago, Illinois
Sponsorship not specified$99k-$130kDetected 1 day ago
A/B TestingSalesPipeline ManagementForecastingCustomer SuccessCustomer SupportIntercomLeadershipProblem Solving
About the role
- As a Scale Relationship Manager, you will be a key member of the team leading the growth of our existing business.
- We strongly believe in the overall growth and continued development of each new hire.
Responsibilities
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
- We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
Requirements
- Proof of eligibility to work in the United States is required.
Nice to have
- Track and report all key metrics related to customer growth, retention and Intercom product usage growth
- 2+ years selling SaaS products, ideally 1+ years in closing role
- 200 accounts (retention, renewals, & account growth)
- Strong sales instincts and track record hitting and exceeding quota
- Exceptional written and verbal communicator
- Comfortable and energized operating and problem-solving in a fast-moving organization.
- Exhibits a growth mindset, intellectual curiosity, and ambition
- Demonstrable history of leadership, with both immediate and cross-functional teammates
Skills
- Actual pay will depend on a variety of factors such as education, skills, experience, location, etc.
Compensation
- The OTE salary range for candidates within the Greater Chicago Area is $99,000 - $130,000.
- The pay range is subject to change and may be modified in the future.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- We are a well-treated bunch, with awesome benefits!
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.