TriHealth
Guest Services Concierge
Montgomery, OH, United States · Junior · Full-time
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About the role
- Working in inpatient units or the Emergency Department, the Concierge serves as a welcoming and helpful presence, ensuring that every interaction contributes to comfort, ease, and a positive hospital experience.
- The Concierge may run errands on behalf of patients and care teams-such as picking up prescriptions for those being discharged-and may assist with safe patient flow by escorting or transporting patients to the lobby at discharge.
- Additionally, the Concierge provides information about hospital amenities and local resources, including nearby stores and restaurants.
Requirements
- 2 years experience Customer Service or related service industry (Required)
- 2 years experience Customer Service Hospitality Management Customer Experience and Customer Service (Required)
- Basic Life Support (BLS) Required
Skills
- Bethesda North Hospital
- Full time day shift
Benefits
- shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
- PRN positions not eligible for TriHealth benefits
- https://careers.trihealth.com/what-we-offer/benefits
Company info
- Join Bethesda North Hospital as a Guest Services Concierge and be part of creating an exceptional experience for patients, families, and visitors from the moment they arrive.
- Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
- Show courtesy and compassion with customers, team members and the community
- We offer competitive
This listing is sourced directly from TriHealth's careers page and normalized into a canonical job model.