360Learning

Customer Success Partner, Enterprise

Canada, Remote · Director

Sponsorship not specifiedDetected 64 days ago

RecruitingCustomer SuccessCommunication

About the role

This is a high profile role within our growing company, as you are responsible for the development and goal attainment of our clients! "At 360Learning, our Enterprise Customer Success team is a key strategic differentiator.
With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training.
360Learning powers the future of work at 1,700 organizations.

As a Customer Success Partner, you will partner with our clients to achieve their digital training strategy through the 360Learning platform.
Our Enterprise Customer Success Partners (CSPs) help large organizations accelerate upskilling by delivering measurable business impact and long-term value at scale.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.
360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place.

Pay structure includes base salary, variable incentive pay, and company equity 📈

Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Learning Includes Everyone.

Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion.
Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate.
Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.
We want to learn from and with you!
Take over a portfolio of existing customers Start new projects with new clients Audit and analyze platform usage to identify opportunities Bring
A framework that will help you make an impact - envision our way of working and our
Phone screen with the Talent Acquisition Manager
Discovery Meeting with the Sr Director, Enterprise Customer Success & Manager, Mid Market Customer Success

f race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by law

This listing is sourced directly from 360Learning's careers page and normalized into a canonical job model.