Aidoc
Customer Success Manager - Central
US · Full-time
Sponsorship not specifiedDetected 38 days ago
RESTData AnalysisProject ManagementStakeholder ManagementCustomer SuccessFDA RegulatoryRadiologyResearchCommunication
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Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This position focuses on championing customer centric solutions and outcomes.
- This is a remote role to be filled in the Central US.
Responsibilities
- Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective.
Requirements
- 4+ years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
- Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
- Experience with data analytics is an advantage.
- Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
- Ability to work in the Central time zones.
- Ability to travel up to 25%.
Benefits
- A range of medical, dental and vision benefits
- Stock options for all full-time employees
- A 401(k) plan with company match, life insurance, plus long- and short-term disability
- The opportunity to directly improve medical care and impact patient outcomes
- We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
- Lead discussions with our customers (top physicians in prestige medical centers).
Company info
- Make insights out of the data and present it to our customers. - Initiate and help execute research initiatives.
- Working at Aidoc We're a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare.
- We're looking for mission-driven people excited to do transformative work.
- Serve as the liaison between our customers and internal teams:
- Work with the technical team to ensure smooth onboarding of new customers.
- Drive value demonstration of our solution for our customers:
- Perform data analysis and storytelling using data. Make insights out of the data and present it to our customers.
- You will work closely with engineering, operations, sales and support teams to understand your customers, enhance the value they get from our solutions, and demonstrate the impact for their organization.
Equal opportunity
- equal opportunity for all individuals.
This listing is sourced directly from Aidoc's careers page and normalized into a canonical job model.