Uber Freight

Uber Freight

Account Manager - LTL

Rogers, AR 72758, United States · Full-time

Sponsorship not specifiedDetected 4 days ago
CRMAccount ManagementSupply ChainLogisticsProcurementCustomer SupportCommunicationProblem SolvingCritical ThinkingOrganizational SkillsTransportation Management

About the role

  • Notify Shipper and/or Receiver of shipment status and reschedule pick-up/delivery appointments when necessary
  • Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
  • Correspond with internal teams (procurement, operations, customer service, finance) to ensure seamless and excellent service delivery, meeting client KPIs and SLAs

Responsibilities

  • Establish and maintain effective trust-based relationships with customer contacts, including shippers and receivers, through professional and timely communications and inquiry responses
  • Conduct market analysis, present proposals, and manage contract negotiations, including renewals and expansions
  • Develop and implement strategic account plans to meet client objectives and achieve company growth targets
  • Manage account profitability, monitor financial reports, and assist with billing and collections
  • Maintain current customer rates, fuel surcharges, and accessorial schedules in the Transportation Management System

Requirements

  • 2 years of experience in account management either directly in transportation/logistics, or of sufficient complexity and critical thinking
  • Some travel may be required

Nice to have

  • A degree in Business Administration, Logistics, Supply Chain Management, or a related field
  • 3 years of transportation logistics experience and 1 year of LTL management experience
  • A strong understanding of transportation and logistics industry trends, best practices, and supply chain dynamics
  • Familiarity with transportation management systems (TMS), customer relationship management (CRM) software, and EDI/API concepts.
  • Experience with Google Suite
  • About Uber Freight
  • Uber Freight helps companies move goods more reliably and efficiently.
  • We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.

Compensation

  • Salary Type: Salary
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This listing is sourced directly from Uber Freight's careers page and normalized into a canonical job model.