One80 Intermediaries

Customer Account Associate

Remote - US

Sponsorship not specified$49k-$55kDetected 15 days ago

ExcelCommunicationMicrosoft OfficeUnderwriting

About the role

In this role, you will leverage your independent judgment and exceptional communication skills to gather information, process changes, address client concerns, and assist with endorsement processing.
Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.
GMI, a subsidiary of One80 Intermediaries, a managing general agent (MGA) has been a premier writer of commercial auto insurance since 1980.

Maintain organized and up-to-date records, including electronic and physical files, ensuring accuracy and compliance with company policies and industry regulations
Manage endorsement requests efficiently by analyzing and processing policy changes, ensuring accuracy, and maintaining alignment with underwriting guidelines

Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.

1 to 3 years of experience in the insurance industry preferred
Associate's degree in business administration, Finance, Risk Management, or related field.
Or extended years of insurance experience can substitute for lack of degree
Must have experience with MS Office applications including Word, Teams, and Excel
Ability to multitask in a fast-paced work environment and take appropriate actions

$49,000 - $55,000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Provide prompt and accurate responses via phone and email to insured individuals and agents, clarifying policy details, addressing concerns, and offering guidance on coverage and procedures
The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

www.one80.com/careers.
In the beginning, Norman Trudel focused the company solely on the auto rental segment of the transportation industry.
Since that time GMI has kept an eye on the insurance marketplace and looked for opportunities that would allow for growth and diversification.
One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance.
With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks.

This listing is sourced directly from One80 Intermediaries's careers page and normalized into a canonical job model.