Chinese American Service League

Advancement Services Manager

Chinatown - Chicago, Illinois · Full-time

Sponsorship not specified$63k-$70kDetected 34 days ago

RESTProject ManagementSalesforceCRMExcelAPI TestingResearchCommunicationCollaborationMicrosoft Office

About the role

This role is based in Chinatown, Chicago, with a standard Monday-Friday schedule.
Note: This job description outlines primary responsibilities but is not exhaustive.
As a full-time employee, you'll enjoy a range of options tailored to your needs.

Partner with Finance to complete regular fundraising revenue reconciliations, resolve discrepancies, and maintain accurate donor and financial records.
Develop and distribute fundraising reports, dashboards, forecasts, and performance analyses that support strategic planning and decision-making.
Manage donor data segmentation and list generation for fundraising campaigns, stewardship efforts, events, and marketing initiatives.
Lead donor stewardship and recognition programs, including giving societies, donor acknowledgments, impact communications, and engagement strategies that strengthen donor retention.
Partner with MarCom and cross-functional teams to support fundraising communications, campaign execution, and continuous improvement of advancement operations.

3-5 years of experience in fundraising operations, advancement services, development, donor relations, nonprofit administration, or a related field.
Experience working with donor databases, CRM systems, fundraising reporting, and gift administration processes.
Knowledge of fundraising operations, donor stewardship practices, prospect research, and gift processing procedures.
Ability to interpret data and translate insights into actionable recommendations for fundraising strategy.
Proficiency in Microsoft 365, including Excel, Outlook, PowerPoint, and Teams.
Duties may evolve in response to organizational needs, and flexibility will be required.
To thrive in this role, you should have:
Education and Experience:
Equivalent combinations of education and experience will be considered.
Skills and Knowledge:
Strong analytical, reporting, and data management skills with exceptional attention to detail and accuracy.
Strong project management, organizational, and prioritization skills with the ability to manage multiple deadlines.
Excellent interpersonal, written, and verbal communication skills with a collaborative approach to working across departments.

Experience working in a nonprofit fundraising or advancement environment.
Bachelor's degree in nonprofit management, business administration, communications, marketing, public administration, or a related field preferred.

Demonstrated experience administering Salesforce or a comparable CRM platform.
Every application is personally reviewed by a real person-not AI.
Our company culture thrives on the unique talents and experiences that each individual brings to the table.
CASL is an equal opportunity employer.

$ 63,000 - $ 70,000 /year | Full Benefits Package Included
We value your expertise and commitment, and we invest in both.
From competitive pay and comprehensive benefits to a culture that puts people first, you'll be supported while doing work that matters.
This role is based in Chinatown, Chicago, with a standard Monday-Friday schedule.
Scroll down for full details on salary, benefits, schedule and what it's like to be part of CASL.
What You'll Impact
This position offers a salary range of $63,000 - $70,000 annually, reflective of experience and qualifications.

Medical, Dental, and Vision Coverage
Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones.
CASL's comprehensive benefits package includes:
Retirement Plan
Generous Paid Time Off (PTO)
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Life Insurance, AD&D, and Disability Coverage
Voluntary Worksite Benefits and Pet Insurance
Commuter Benefits

From early learning and senior care to legal assistance, housing support, and citizenship services, CASL helps thousands of Chicago-area residents build healthy, stable, and empowered lives

This listing is sourced directly from Chinese American Service League's careers page and normalized into a canonical job model.