Valor Hospitality Partners
Guest Services Agent (Second Shift)
The Summit Hotel Cincinnati, OH, USA
Sponsorship not specifiedDetected 26 days ago
About the role
- If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.
- Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
Responsibilities
- Manage guest check-ins/check-outs in accordance with hotel credit/cash handling policies; verify that the correct charges and credits are posted to the corresponding guest folio.
- Manage phone activity including providing general knowledge to callers.
- With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support.
- Bending and lifting to support organization of the hotel and offices
Skills
- High school diploma or equivalent experience.
- Three to twelve months of employment in a related position guest relation position with this company or other organizations.
- Working knowledge is generally learned on-the-job.
- Communicate information and hotel services to management, staff and guests.
- Ability to stand on your feet for extended periods of time
Compensation
- Competitive Salary
Benefits
- Health, Dental, Vision, Life Insurance, and other supplemental options
- Tuition Reimbursement
Company info
- Walk customers in a professional and courteous manner according to procedures.
- At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality.
Apply directly at Valor Hospitality Partners →Create a free account for alerts like thisView Valor Hospitality Partners immigration profile
This listing is sourced directly from Valor Hospitality Partners's careers page and normalized into a canonical job model.