CrowdStrike, Inc.
Technology Support Specialist
USA - Sunnyvale, CA
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($85,000) is below the Level I prevailing wage of $152,797. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · San Jose-Sunnyvale-Santa Clara, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card intent detected
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The ITSD Team is a key component of the CrowdStrike global team and is critical to the smooth and effective daily operations of all CrowdStrike team members.
- Additionally, they will work to enhance the ITSD Team's service delivery, systems, and operational process and procedures.
- This is an opportunity to work in a dynamic, fast-paced and challenging environment.
Responsibilities
- Maintain an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations
- Manage CrowdStrike endpoints via SCCM, Jamf and AirWatch. This includes monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop, desktop and mobile systems
- Configure new-hire systems and perform IT on-boarding for new employees
- Collaborate with IT Service Desk Team members and other teams' subject matter experts when working on projects or new initiatives
- Implement, improve and document new and existing policies, procedures and processes for various IT systems
- Maintain inventory and assist with asset procurement, delivery and shipping
- Provide support for A/V equipment in office conference rooms
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Requirements
- Strong task and time management skills with the ability to prioritize, triage, resolve and escalate in an efficient and effective manner
- Intermediate knowledge of OS concepts and Active Directory account creation and maintenance with some OU and Security Group management
- Must have effective written and verbal communication skills
- Must be capable of lifting 50lbs
- Experience with scripting or reverse engineering scripts in PowerShell, Bash, Python with exposure to scripting for task automation (JAMF/SCCM)
- Experience with systems management and automation including a basic understanding of Group Policy, WSUS and automation services
- Experience with basic troubleshooting and network concepts with a fundamental understanding of TCP/IP, DNS, IP addressing, connectivity troubleshooting, cabling, etc..
- Experience with VMWare or Hyper-V virtualization, including deployment, management and troubleshooting
- Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required
Skills
- Ready to join a mission that matters?
Compensation
- Market leader in compensation and equity awards
Benefits
- Market leader in compensation and equity awards
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
Company info
- Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform.
- Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.
- We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.
- Serve as a front-line Service Desk team member by managing inbound support requests and facilitating resolution for our internal customers
This listing is sourced directly from CrowdStrike, Inc.'s careers page and normalized into a canonical job model.