Tufts University

Campus Security Officer I

Boston, Massachusetts

Sponsorship not specifiedDetected 16 days ago

Customer SupportLeadershipCommunicationProblem Solving

About the role

The Tufts University Department of Public Safety is comprised of sworn police officers, campus security officers, dispatchers, emergency management and fire safety staff.
Staff are assigned to one of four campus locations, one in Medford/Somerville, two Boston campuses (Health Sciences and School of the Museum of Fine Arts - SMFA) and a 24/365 clinical and teaching campus in Grafton.
Public Safety staff may be redeployed as needed to cover staffing shortages and additional needs throughout the Tufts community as needed.

Under the supervision of the duty supervisor, the Campus Security Officer (CSO) performs various preventative safety, security, and service-related functions, including: access control, building checks, personal safety escorts, unlocks, parking enforcement, other customer service-related duties, and other duties as assigned.
The CSO, as a clearly identifiable university official, also performs a myriad of customer service functions as the general public often seeks them out for general assistance, sometimes unrelated to the public safety function.
Ability to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations

Ability to tell when something is wrong or is likely to go wrong.
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to talk to others to convey information effectively
Ability to provide information to supervisors, co-workers, by telephone or other electronic means, in written form, e-mail, or in person
Ability to be reliable, responsible, and dependable, and fulfill obligations
Ability to take care about detail and be thorough in completing work tasks
Ability to be pleasant with others on the job and displaying a good-natured, cooperative attitude
Ability to use or learn to use computer and office software in creation of reports or to communicate with others

Possession of a current and valid Massachusetts motor vehicle operator's license with a good driving history
Ability to successfully complete CPR and First Aid training
Pass a comprehensive background investigation
Special Work Schedule
Special Work Schedule Requirements:
May at times be mandated to work overtime
May be required to work in preparation for, during and immediately after regional emergencies impacting the university, and / or during emergencies directly impacting the university

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

This listing is sourced directly from Tufts University's careers page and normalized into a canonical job model.