Roosttx

Front of House Team Lead (Athens)

Athens, Texas, United States · Full-time

Sponsorship not specifiedDetected 359 days ago

Customer SupportLeadershipCommunicationMentoring

About the role

As a vital member of our leadership team, you will oversee the front-of-house operations, ensuring that every guest receives an outstanding experience from the moment they enter until they leave.

Your role will involve leading and mentoring our front-of-house team members, promoting an engaging and collaborative atmosphere that reflects our core values of exceptional hospitality and teamwork.
You will be responsible for training new team members, maintaining high service standards, and effectively managing shift operations to meet the needs of our guests and enhance business performance.
A strong focus on customer service, along with an ability to problem-solve and motivate team members, is essential for this position.
If you have a passion for hospitality and are eager to contribute to creating unforgettable dining experiences, we want you on our team!
Monitor dining area and service flow, ensuring high standards of cleanliness, organization, and efficiency.
Handle customer inquiries and resolve any issues or complaints in a professional manner.
Must possess and display a genuine desire to delight guests in a fast-paced restaurant environment.
Exceptional guest service skills and a proactive approach to guest satisfaction.

This listing is sourced directly from Roosttx's careers page and normalized into a canonical job model.