Fortive
Subscription Renewal Specialist
Bonita Springs, FL, United States
Sponsorship not specifiedDetected 10 days ago
SalesforceForecastingCustomer SuccessLeadership
About the role
- Subscription Renewal Specialist Department: Customer Success Department Reports to: Director, Customer Success Location: Hybrid / Remote (Florida) The Subscription Renewal Specialist owns the end‑to‑end commercial execution of eMaint customer renewals, partnering closely with Customer Success Managers, Finance, Sales, Services, and Collections to drive
- on‑time renewals, protect pricing, and reduce churn. This role leads renewal pricing and discount negotiations, confirms license usage and overage alignment, ensures accurate renewal sales orders and invoicing readiness, and supports multi‑year conversion goals. The specialist maintains clean renewal and billing data in Salesforce, provides renewal
Responsibilities
- Lead subscription pricing negotiations, including discount requests tied to...
- This role leads renewal pricing and discount negotiations, confirms license usage and overage alignment, ensures accurate renewal sales orders and invoicing readiness, and supports multi‑year conversion goals.
- The specialist maintains clean renewal and billing data in Salesforce, provides renewal forecasting and risk insights to leadership, coordinates escalations for at‑risk renewals, and helps fulfill customer documentation requests to remove friction and keep renewals moving.
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