Claritas Rx

Claritas Rx

Director of Data Quality and Operations

United States · Director

Sponsorship not specified$180k-$210kDetected 8 days ago
ComplianceCRMProcess ImprovementCustomer SuccessHIPAAResearchLeadershipCommunicationCollaborationGxPBiostatistics

About the role

  • Key Accountabilities Strategic Data Quality Leadership Architect and execute the enterprise-wide data quality strategy, including end-to-end profiling, validation, and continuous improvement across all aggregated sources.
  • Foster a community of practice to promote process consistency, knowledge sharing, and deep understanding of customer use cases.
  • Oversee identification, impact assessment, mitigation, and root cause analysis for data quality incidents, with direct oversight of quality monitoring, triage, escalation, and remediation.

Responsibilities

  • Collaborate with Product, Customer Success, and Engineering teams to build out and scale Data Quality operations in alignment with customer needs and product strategy.
  • Team and Operational Management Lead, mentor, and develop a team of onshore and offshore data operations specialists-including hiring, training, performance feedback, and capacity/resource planning.
  • Develop and maintain program-specific SOPs, driving standardization, timely issue resolution, and adherence to documented best practices.
  • 5000 list, and our team genuinely respects and supports each other.
  • This leader manages and mentors a global team of data operations professionals and champions best-in-class, scalable quality processes to position Claritas Rx as an industry leader in data trustworthiness and value.
  • Champion data transparency and create detailed customer-facing reports, delivering consultative insights to maximize value.
  • Oversee the design and implementation of comprehensive data quality frameworks, SOPs, and automated tools for both real-time and longitudinal assessments of specialty pharmacy and pharmaceutical/biotech data.

Requirements

  • Our People Operations Team will handle your onboarding, and all equipment comes directly from us-no purchases required.

Nice to have

  • Deep understanding of data profiling, validation, and data quality frameworks, ideally with experience as a data aggregator or in data operations with a manufacturer.

Compensation

  • $180k-$210k

Benefits

  • Our mission is to ensure patients with chronic, life-threatening diseases receive the support that enables the greatest benefit from their therapy.
  • This is the opportunity to help shape a first-in-industry digital health solution alongside a team of mission-driven professionals.

Company info

  • Claritas Rx uses AI and predictive modeling to help rare disease and specialty brands remove the barriers that keep patients from accessing and staying on the treatments they need.
  • By uniting the most complete view of the patient journey with purpose-built technologies, we predict and resolve access challenges before they disrupt care, combining advanced analytics, real-world data, AI, and CRM capabilities to increase start and refill rates, reduce abandonment, and improve brand performance.
  • Simply put, our promise is progress for every patient journey.
  • We were named one of Inc.'s Best Workplaces in 2025 and recognized on the 2025 Inc.
  • We thrive on being fast-paced, innovative, and results-driven, and our employees enjoy a flexible, collaborative work environment, unlimited PTO, stock options, and a growing set of tools and technology to drive innovation for our customers.
  • shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools.
  • We are a highly collaborative team and prioritize opportunities to connect in person.
  • For employees within a reasonable driving distance of each other, we host regional town hall gatherings approximately every other month.
  • These sessions give our teams a chance to come together, share updates, and strengthen relationships beyond day-to-day work.
  • In addition to our great environment, we offer a competitive salary of $180,000 to $210,000 and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution.
  • Please send a cover letter along with your resume when applying to the position of interest.
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