ServiceNow
Staff Applied Security Engineer
Santa Clara, CALIFORNIA, United States · Staff+ · Contract
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About the role
- We are seeking an experienced Applied Security Engineer to join the ACES team.
- This is not a traditional consulting role, nor is it a traditional product security role.
- You will work directly with Fortune 500 organizations, including some of the world's largest financial services and healthcare institutions, helping them securely adopt ServiceNow platform capabilities, AI solutions, cloud services, and emerging technologies.
Responsibilities
- Partner directly with customer security, architecture, engineering, risk, compliance, and executive stakeholders to address security concerns and accelerate platform adoption.
- Develop customer-facing security reference architectures that clearly articulate trust boundaries, data flows, identity models, encryption controls, and shared responsibility models.
- Perform threat modeling exercises for ServiceNow products, AI services, integrations, and customer deployment architectures.
- Lead security deep dives covering networking, identity, encryption, data protection, application security, and AI security controls.
- Build scalable artifacts including architecture patterns, deployment guides, implementation accelerators, technical whitepapers, detection content, and security design documentation.
- Ability to build and communicate architecture diagrams that clearly articulate data flows, trust boundaries, security controls, and deployment models.
Requirements
- Experience conducting threat modeling using frameworks such as STRIDE, ATT&CK, PASTA, or similar methodologies.
- Strong written and verbal communication skills with the ability to engage audiences ranging from engineers to CISOs.
- Success in this role requires technical depth, customer credibility, and the ability to translate complex security concepts into practical architectural guidance.
- Experience with one or more major cloud providers: Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Nice to have
- Knowledge of AI security, AI governance, model risk management, prompt injection risks, agentic systems, and emerging AI threats.
- Experience using AI technologies to improve security operations, threat detection, security analysis, or engineering productivity.
- Familiarity with JavaScript, scripting, or automation development.
- Experience with the ServiceNow platform.
- Industry certifications such as CISSP, CCSP, AWS Security Specialty, Azure Security Engineer, GSEC, GIAC, OSCP, or equivalent.
- Why This Role Is Unique
- This role sits at the intersection of customer engagement, security engineering, cloud architecture, and AI security.
- You'll help some of the world's largest organizations make security decisions that directly influence platform adoption, AI strategy, and enterprise risk management.
Company info
- The Architecture Consulting & Engineering Services (ACES) team is a security-focused consulting and engineering organization that partners with many of ServiceNow's largest and most highly regulated customers.
- We help security teams understand, evaluate, and securely adopt the ServiceNow platform, AI capabilities, and emerging technologies.
- Our mission is to establish ServiceNow as a trusted security partner by delivering deep technical guidance, security architecture expertise, threat modeling, reference architectures, and customer-facing security engineering engagement.
- We operate at the intersection of Security, Product, Engineering, and Customer Success to accelerate platform adoption while ensuring customers can meet their security, compliance, and risk-management objectives.
- Experience presenting security recommendations and architectural guidance to customers and executive stakeholders.
Equal opportunity
- ServiceNow is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- Accommodations
Visa & Work Authorization
- Export Control Regulations
This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.