Muralhealth

Contracts Associate

Remote - US

Sponsorship not specified$65k-$80kDetected 7 days ago

Project ManagementSalesforceCRMAccount ManagementCustomer SuccessClinical TrialsCommunication

About the role

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants.
As we scale our client base, ensuring contract revisions and expansions are handled with precision and care is critical to how we retain and grow our clients.
This is a detail-oriented, client-facing role for someone who is excited about playing a critical role in driving customer retention and revenue growth.

Manage the revision and expansion process for your assigned accounts - from initial outreach through signed execution - in close partnership with Customer Success, Finance, Patient Kindness and the commercial team.
Own contract revisions and expansions for existing clients
Lead the back-and-forth of contract communications: sending documents, fielding questions, incorporating feedback, and keeping all parties informed and moving forward.
Manage amendments, scope changes, and expansion agreements with precision - maintaining organized records and ensuring accurate execution.
Be a steady, reliable partner to clients and internal teams
Build trust with client contacts through clear communication and consistent follow-through - clients should always know where their contract stands.
Partner closely with CS, PK, Sales, Partnerships and Finance to align on contract terms, flag issues, and keep execution on track.
Maintain clean, up-to-date contract records and pipeline data.
Spot opportunities to improve how we manage the contract process and help implement those improvements.
We're looking for a Contracts Associate to own this piece of the client journey, owning contract changes and seeing them through to execution.

Experience owning a contract revision, renewals, or expansion process, with a track record of strong execution and attention to detail.

Clear, professional communicator who can represent Mural Health well in writing and in conversation.
Comfortable working cross-functionally in a fast-moving environment where the playbook is still being built.
Familiarity with CRM tools (Salesforce a plus).

Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.

If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

This listing is sourced directly from Muralhealth's careers page and normalized into a canonical job model.