Capital One
Associate Coordinator, Creative Solutions (12 month Contract)
Toronto, ON
Sponsorship not specifiedDetected 22 days ago
HTMLCSSFigmaProject ManagementEmail MarketingHubSpotSalesforceAuditingVendor ManagementRecruitingCustomer SupportResearchTime Management
About the role
- Coordinate project work, such as overseeing intake submissions, assigning performers, communicating sprint priorities, maintaining asset trackers and managing email creation steps
- Onboard new team members, setting up system access for new associates (e.g., Workfront, Slack, shared inboxes)
- Track project completion, asset delivery and other measures of team/process performance
Responsibilities
- For 30 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
- Manage end-to-end workflows for localization requests (e.g., handling intakes, preparing files for translation, managing email creation steps, gathering approvals and coordinating hand-offs to Creative/Product Design teams)
- Facilitate project review and handoff, managing the proofing process, executing final project hand-offs, and coordinating Content and Design Validation (CDV) requests
Requirements
- At least 2 years' experience in project management
- Experience working in a cross-functional environment and managing stakeholder expectations
- Experience working and collaborating in teams
- Ability to solve problems using structured processes
- Ability to apply judgment needed for escalations
- Ability to work well both with others and independently
- Support auditing of vendor invoices, cross-entity bill-back efforts and executing required controls
Nice to have
- Experience working in financial services, process management and/or continuous improvement
- PMP certification or equivalent training
- Experience with email marketing tools like Taxi for Emails, Chamaileon, Knak, Salesforce Marketing Cloud (SFMC) and Hubspot
- Experience with HTML, CSS and Litmus
- Experience with Adobe Acrobat, Adobe Workfront, Figma, Google Workspace, TradosWorking knowledge in French
- Working at Capital One
- Enjoy our head office located conveniently across the street from Union Station.
- This posting is for an existing vacancy.
Company info
- You will be joining Creative Solutions, Capital One Canada's team of designers, writers, editors, process managers and researchers.
- Our team works with partners to create experiences that are always on-brand and always leave an impression, bringing to life everything from marketing campaigns to our website.
- The work we do attracts new customers to Capital One Canada and inspires existing customers to grow with us!
- We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!
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This listing is sourced directly from Capital One's careers page and normalized into a canonical job model.