Intelcomgroup
Senior Communication Advisor - Operations & Network
Canada, Quebec, Montreal · Senior
Sponsorship not specifiedDetected 12 days ago
Stakeholder ManagementStrategic CommunicationsLogisticsLeadershipCommunicationCollaboration
About the role
- Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics.
- At Intelcom | Dragonfly, you'll thrive in a flexible and stimulating environment, surrounded by passionate talent.
- This position has been opened to address a genuine organizational need within the company.
Responsibilities
- Act as a strategic communications partner to Operations and Network teams, translating operational realities into clear, coordinated, and actionable communications for a range of audiences.
- Support day-to-day operational alignment by developing communication plans, key messages, and tools that help teams stay informed, aligned, and ready to execute.
- Lead communications that enable network growth, including station openings, expansion initiatives, and site integration activities, in close collaboration with cross-functional partners.
- Develop and adapt communication tools and content for different audiences, including employees, leaders, corporate clients, and external partners.
- Collaborate with Public Relations and other internal partners to ensure consistency across internal and external messaging and support the company's reputation.
- Develop and implement operational communication strategies that strengthen alignment among employees, leaders, partners, and clients.
- Support relationship-building efforts with corporate clients through clear and consistent communications.
- Experience supporting operational environments and working with business teams to develop practical, ready-to-use communication tools and plans.
- Experience in multi-site, multi-time-zone environments, with the ability to manage shifting priorities and move work forward with speed and discipline.
- Strong stakeholder management skills, including experience working with senior leaders, clients, and cross-functional partners.
Requirements
- Bachelor's degree in Communications, Marketing, Industrial Relations, or a related field
- Master's degree an asset.
- 10+ years of experience in communications within a large organization, with a track record of delivering concrete communication initiatives in both internal and external contexts.
- Full professional proficiency in written and spoken French and English
- Proficiency with digital communication tools, collaborative platforms, Microsoft 365, and AI tools.
Benefits
- Partial reimbursement for public transportation
- We embrace diversity, ensure equity, and foster a true sense of belonging.
- On-site gym with a personal trainer
Equal opportunity
- Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law.
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This listing is sourced directly from Intelcomgroup's careers page and normalized into a canonical job model.