Intelcomgroup

Intelcomgroup

Senior Communication Advisor - Operations & Network

Canada, Quebec, Montreal · Senior

Sponsorship not specifiedDetected 12 days ago
Stakeholder ManagementStrategic CommunicationsLogisticsLeadershipCommunicationCollaboration

About the role

  • Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics.
  • At Intelcom | Dragonfly, you'll thrive in a flexible and stimulating environment, surrounded by passionate talent.
  • This position has been opened to address a genuine organizational need within the company.

Responsibilities

  • Act as a strategic communications partner to Operations and Network teams, translating operational realities into clear, coordinated, and actionable communications for a range of audiences.
  • Support day-to-day operational alignment by developing communication plans, key messages, and tools that help teams stay informed, aligned, and ready to execute.
  • Lead communications that enable network growth, including station openings, expansion initiatives, and site integration activities, in close collaboration with cross-functional partners.
  • Develop and adapt communication tools and content for different audiences, including employees, leaders, corporate clients, and external partners.
  • Collaborate with Public Relations and other internal partners to ensure consistency across internal and external messaging and support the company's reputation.
  • Develop and implement operational communication strategies that strengthen alignment among employees, leaders, partners, and clients.
  • Support relationship-building efforts with corporate clients through clear and consistent communications.
  • Experience supporting operational environments and working with business teams to develop practical, ready-to-use communication tools and plans.
  • Experience in multi-site, multi-time-zone environments, with the ability to manage shifting priorities and move work forward with speed and discipline.
  • Strong stakeholder management skills, including experience working with senior leaders, clients, and cross-functional partners.

Requirements

  • Bachelor's degree in Communications, Marketing, Industrial Relations, or a related field
  • Master's degree an asset.
  • 10+ years of experience in communications within a large organization, with a track record of delivering concrete communication initiatives in both internal and external contexts.
  • Full professional proficiency in written and spoken French and English
  • Proficiency with digital communication tools, collaborative platforms, Microsoft 365, and AI tools.

Benefits

  • Partial reimbursement for public transportation
  • We embrace diversity, ensure equity, and foster a true sense of belonging.
  • On-site gym with a personal trainer

Equal opportunity

  • Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law.

This listing is sourced directly from Intelcomgroup's careers page and normalized into a canonical job model.