Lifeworks
Project Manager – Software Implementation (Defined Benefit, Defined Contribution & Benefits)
Toronto, Ontario, Canada
Sponsorship not specified$60k-$80kDetected 22 days ago
AzureCI/CDDevOpsLLMsProject ManagementJiraRecruitingLeadershipCommunication
About the role
- TELUS Health is empowering every person to live their healthiest life.
- As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- As a Project Manager, you'll be the connective tissue that keeps our implementation projects on track.
Responsibilities
- Own project tracking and reporting-creating and maintaining detailed plans, action logs, risk/issue/dependency (RAID) logs, milestone trackers, and status materials that inform leadership and clients
- Facilitate working sessions and team meetings, document decisions and action items, and follow up to ensure accountability
- Spot risks and dependencies early and partner with senior leaders on mitigation strategies
- Prepare client-facing status updates, deliverable tracklists, meeting materials, and follow-up communications-helping maintain strong client relationships and confidence
- Support hands-on delivery activities: plan configuration, eligibility rules, enrollment processes, contributions, data migration, systems testing, interfaces, and operational readiness
- Use AI tools and copilots to boost your own productivity-drafting meeting notes, summarizing actions, writing status reports, and handling routine communications more efficiently
- Contribute ideas to improve how we deliver, report on progress, and work as a team
- You'll manage multiple dependencies across teams, navigate complexity, and create clarity in situations where there are lots of moving pieces.
- We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
Requirements
- Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
- To succeed, you'll have:
- Defined Benefit pension, Defined Contribution pension, or benefits administration implementations
- Benefits technology or software implementations
- Foundational knowledge of project delivery methodologies-Waterfall, Agile, hybrid, or a mix of approaches
- Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment
- Practical awareness of pension and benefits concepts like plan rules, eligibility, enrollment, contributions, data exchange, interfaces, testing, and go-live readiness
- Comfort using generative AI and automation tools to improve your own productivity, documentation, project tracking, and reporting
- It's a bonus if you have:
- Experience supporting Defined Benefit, Defined Contribution, or Health & Welfare benefits implementation projects
- Hands-on involvement in platform implementations, client onboarding, annual/open enrollment cycles, data migration, or testing activities
Nice to have
- French language skills or experience supporting French-speaking clients and teams
- PMP certification (or you're working toward it)
- 2-3 years of project management experience, ideally supporting:
- Client-facing implementation projects
- Hands-on experience with project management tools such as MS Project, Jira, Smartsheet, Azure DevOps, or similar platforms
Compensation
- $60,000 - $80,000
- Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
- We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations.
- We're open to discussing competitive compensation packages tailored to your experience level and expertise.
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Benefits
- Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
- At TELUS Health, we're transforming how organizations manage retirement and benefits for their employees.
Equal opportunity
- We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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