Bandwidth

Bandwidth

Billing Quality Analyst

Raleigh, NC · Junior

Sponsorship not specifiedDetected 29 days ago
SQLSnowflakeComplianceSalesforceFinancial AnalysisAccountingExcelAuditingIntercomCommunicationCollaborationProblem SolvingCritical ThinkingOrganizational SkillsSarbanes-OxleyFinancial ReportingInternal AuditNetSuite

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 9 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • We're the global communications software company and Tier 1 network operator with global reach.
  • The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
  • And as communications shifts to AI, we're the infrastructure layer making it possible.

Responsibilities

  • Execute assigned portions of the monthly billing cycle across billing platforms, generating invoices, processing manual invoice lines, and escalating billing exceptions to the Team Lead/Manager with clear documentation.
  • Support assigned Revenue Assurance audits, gathering data, running preliminary analysis, and documenting initial findings under the direction of the Team Lead/Manager.
  • Investigate standard billing discrepancies by analyzing billing data and platform records, escalating complex root-cause issues with supporting documentation to the Team Lead/Manager.
  • Assist with the monthly Revenue Share process, supporting data preparation, invoice reconciliation, and customer communication under the direction of the Team Lead/Manager.
  • Support the monthly revenue close cycle, completing assigned tasks within established deadlines and flagging risks or delays to the Team Lead/Manager.
  • Maintain billing process documentation and SOX audit records, ensuring documentation is current, accurate, and audit-ready at all times.
  • Build working knowledge of Bandwidth's billing platforms, contract structures, and product pricing models through hands-on engagement and structured onboarding.
  • Functions as a cross-trained resource providing critical backup support for the Billing Solutions Analyst. Actively assists with departmental projects and ensures operational continuity by covering key responsibilities during team absences.
  • Researches contract discrepancies and partners with Sales Support to clarify the details and intent of onboarding cases.
  • Supports the development and monitoring of corrective and preventive actions in collaboration with the Internal Audit team.

Requirements

  • Assist with monthly SOX compliance audits, completing assigned audit steps, maintaining required documentation, and escalating discrepancies for review by the Team Lead/Manager.
  • Bachelor's Degree

Company info

  • At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
  • Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
  • We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
  • We're experts who speak like humans. Ready to build what's next? #JoinTheBand
  • At Bandwidth, we shape how the world connects.
  • Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
  • We're experts who speak like humans.
  • Ready to build what's next? #JoinTheBand
  • What We Are Looking For:
  • The Billing Quality Analyst is a meticulous and motivated team member dedicated to protecting the accuracy and reliability of Bandwidth's billing operations.
  • As a detail-oriented critical thinker, you'll execute billing cycles, assist with audits, set up accounts and process rate updates under guidance, and resolve billing discrepancies within a complex, multi-platform environment while building expertise across the full billing lifecycle.
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This listing is sourced directly from Bandwidth's careers page and normalized into a canonical job model.